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SASAP

Solution Customer Success Manager - Finance Solutions(m/w/x)

Walldorf
Full-timeOn-siteExperienced

Advising finance executives on cloud-based business application software for financial management and value acceleration. Software industry experience in renewals and up-sells required, S/4HANA or Office of CFO background preferred. Flexible schedule options.

Requirements

  • Experience driving renewals, expansions, up-sells of subscription or perpetual license solutions
  • Account Manager, Consultant, Presales or Inhouse experience in software industry
  • Desired S/4HANA and/or Office of CFO background (Planning & Analytics, Accounting & Close, Treasury, Financial Operations, Global Trade, GRC)
  • Ideally SAP Analytics Cloud (SAC), BTP or BDC knowledge
  • Strong executive presence and relationship building skills
  • 3+ years experience with cloud software solutions and delivery models
  • Knowledge of SAP solutions portfolio and enabled business processes
  • Experience in business software
  • Ideally knowledge of SAAS and IAAS processes
  • Fluent English and German
  • Bachelor's degree or equivalent

Tasks

  • Maximize customer lifetime value
  • Deliver solution area expertise to customer executives
  • Accelerate value delivery via solution adoption
  • Build deep executive relationships with customers
  • Earn trusted advisor status with customers
  • Identify opportunities for new or expanded SAP solutions
  • Mitigate customer churn
  • Manage renewals of SAP solutions and services
  • Identify sales leads
  • Support sales in expansion and upsell efforts
  • Drive renewals of subscription or perpetual license solutions
  • Drive expansions of subscription or perpetual license solutions
  • Drive up-sells of subscription or perpetual license solutions

Work Experience

  • 3 years

Education

  • Bachelor's degree

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • S/4HANA
  • SAP Analytics Cloud
  • BTP
  • BDC
  • SAAS
  • IAAS
  • SAP
  • Cloud

Benefits

Learning & Development

  • Constant learning
  • Skill growth

Informal Culture

  • Culture of inclusion

Healthcare & Fitness

  • Focus on health and well-being

Flexible Working

  • Flexible working models

Ergonomic Workplace

  • Accessibility accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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