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Solution Customer Success Manager - Finance Solutions(m/w/x)
Advising finance executives on cloud-based business application software for financial management and value acceleration. Software industry experience in renewals and up-sells required, S/4HANA or Office of CFO background preferred. Flexible schedule options.
Requirements
- Experience driving renewals, expansions, up-sells of subscription or perpetual license solutions
- Account Manager, Consultant, Presales or Inhouse experience in software industry
- Desired S/4HANA and/or Office of CFO background (Planning & Analytics, Accounting & Close, Treasury, Financial Operations, Global Trade, GRC)
- Ideally SAP Analytics Cloud (SAC), BTP or BDC knowledge
- Strong executive presence and relationship building skills
- 3+ years experience with cloud software solutions and delivery models
- Knowledge of SAP solutions portfolio and enabled business processes
- Experience in business software
- Ideally knowledge of SAAS and IAAS processes
- Fluent English and German
- Bachelor's degree or equivalent
Tasks
- Maximize customer lifetime value
- Deliver solution area expertise to customer executives
- Accelerate value delivery via solution adoption
- Build deep executive relationships with customers
- Earn trusted advisor status with customers
- Identify opportunities for new or expanded SAP solutions
- Mitigate customer churn
- Manage renewals of SAP solutions and services
- Identify sales leads
- Support sales in expansion and upsell efforts
- Drive renewals of subscription or perpetual license solutions
- Drive expansions of subscription or perpetual license solutions
- Drive up-sells of subscription or perpetual license solutions
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- S/4HANA
- SAP Analytics Cloud
- BTP
- BDC
- SAAS
- IAAS
- SAP
- Cloud
Benefits
Learning & Development
- Constant learning
- Skill growth
Informal Culture
- Culture of inclusion
Healthcare & Fitness
- Focus on health and well-being
Flexible Working
- Flexible working models
Ergonomic Workplace
- Accessibility accommodations
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Solution Customer Success Manager - Finance Solutions(m/w/x)
Advising finance executives on cloud-based business application software for financial management and value acceleration. Software industry experience in renewals and up-sells required, S/4HANA or Office of CFO background preferred. Flexible schedule options.
Requirements
- Experience driving renewals, expansions, up-sells of subscription or perpetual license solutions
- Account Manager, Consultant, Presales or Inhouse experience in software industry
- Desired S/4HANA and/or Office of CFO background (Planning & Analytics, Accounting & Close, Treasury, Financial Operations, Global Trade, GRC)
- Ideally SAP Analytics Cloud (SAC), BTP or BDC knowledge
- Strong executive presence and relationship building skills
- 3+ years experience with cloud software solutions and delivery models
- Knowledge of SAP solutions portfolio and enabled business processes
- Experience in business software
- Ideally knowledge of SAAS and IAAS processes
- Fluent English and German
- Bachelor's degree or equivalent
Tasks
- Maximize customer lifetime value
- Deliver solution area expertise to customer executives
- Accelerate value delivery via solution adoption
- Build deep executive relationships with customers
- Earn trusted advisor status with customers
- Identify opportunities for new or expanded SAP solutions
- Mitigate customer churn
- Manage renewals of SAP solutions and services
- Identify sales leads
- Support sales in expansion and upsell efforts
- Drive renewals of subscription or perpetual license solutions
- Drive expansions of subscription or perpetual license solutions
- Drive up-sells of subscription or perpetual license solutions
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- S/4HANA
- SAP Analytics Cloud
- BTP
- BDC
- SAAS
- IAAS
- SAP
- Cloud
Benefits
Learning & Development
- Constant learning
- Skill growth
Informal Culture
- Culture of inclusion
Healthcare & Fitness
- Focus on health and well-being
Flexible Working
- Flexible working models
Ergonomic Workplace
- Accessibility accommodations
About the Company
SAP
Industry
IT
Description
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
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