Service Delivery & Data Analytics Manager Europe(m/w/x)

Description

As a Service Delivery & Data Analytics Manager in Europe, you will play a pivotal role in enhancing logistics experiences by leading performance reporting, ensuring data accuracy, and driving automation. Your insights will help shape data-driven decisions and improve service efficiency across the organization.

Requirements

• •Bachelor's degree in Business, Logistics, Analytics, or related field
• •6+ years of experience in supply chain, demand planning, or inventory management
• •Proficiency in Power BI, Tableau, SAP BI, and Excel
• •Experience with SAP (preferably FMS) in order-to-cash
• •Strong understanding of leveraging data for business impact
• •Strategic problem-solving skills
• •Proven track record of managing teams and driving collaboration
• •Passion for automation and data visualization
• •Strong verbal and written communication skills
• •Fluency in English; additional European languages are a plus
• •Flexibility to travel across Europe when needed

Tasks

• •Lead performance reporting for warehousing, transportation, and omnichannel operations across Europe
• •Define and implement a comprehensive reporting strategy for data-driven decision making
• •Collaborate with global technology and product management teams to enhance reporting systems
• •Ensure data accuracy across the Distribution & Logistics function
• •Develop and monitor key performance indicators to improve supply chain and service performance
• •Support major distribution center transformations and the roll-out of new marketplaces
• •Drive automation of reporting processes and create self-service tools for internal teams
• •Contribute to the migration to a new data warehouse and reporting platform
• •Identify inefficiencies and implement process improvements to enhance service levels

Tools & Technologies

Benefits