Carrier Klimatechnik GmbH
Business Coordinator Service Sales(m/w/x)
Full-timeWith HomeofficeJunior
Neuss
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RORotork
Service Coordinator / Technical Coordinator(m/w/x)
Hilden
Full-timeWith Home OfficeExperienced
Nejo AI Summary
You will drive operational success by managing service schedules and technician documentation while ensuring customers receive exceptional support and consistent follow-up.
Requirements
- Strong technical aptitude and schematic interpretation
- Technical degree or equivalent experience
- Excellent customer service and communication skills
- Ability to multitask and prioritize effectively
- Proficiency in Microsoft Office and MTMS
Tasks
- Administer the field and in-house service schedule
- Build and sustain strong customer relationships
- Provide post-service follow-up to ensure satisfaction
- Update Channel Partners and Sales Managers on activities
- Coordinate timely submission of technician service documentation
- Generate, maintain, and close service tickets accurately
- Log service activities not captured by system reports
- Store service documentation in a centralized server location
- Perform additional tasks to support business operations
Work Experience
approx. 1 - 4 years
Education
Vocational certification
Languages
English – Business Fluent
Tools & Technologies
Microsoft OfficeMTMS
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Rotork and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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RORotork
Service Coordinator / Technical Coordinator(m/w/x)
Hilden
Full-timeWith Home OfficeExperienced
Nejo AI Summary
You will drive operational success by managing service schedules and technician documentation while ensuring customers receive exceptional support and consistent follow-up.
Requirements
- Strong technical aptitude and schematic interpretation
- Technical degree or equivalent experience
- Excellent customer service and communication skills
- Ability to multitask and prioritize effectively
- Proficiency in Microsoft Office and MTMS
Tasks
- Administer the field and in-house service schedule
- Build and sustain strong customer relationships
- Provide post-service follow-up to ensure satisfaction
- Update Channel Partners and Sales Managers on activities
- Coordinate timely submission of technician service documentation
- Generate, maintain, and close service tickets accurately
- Log service activities not captured by system reports
- Store service documentation in a centralized server location
- Perform additional tasks to support business operations
Work Experience
approx. 1 - 4 years
Education
Vocational certification
Languages
English – Business Fluent
Tools & Technologies
Microsoft OfficeMTMS
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Rotork and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Rotork
Industry
Manufacturing
Description
Das Unternehmen ist ein marktführendes globales Unternehmen für Durchflusskontrolle und Instrumentierung, das Kunden in vielen Branchen unterstützt.
Not a perfect match?
- Carrier Klimatechnik GmbH
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