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Service Coordinator / Technical Coordinator(m/w/x)
Administering field and in-house service schedules for flow control and instrumentation systems. Strong technical aptitude and schematic interpretation, with a technical degree or equivalent experience required. Coordination across diverse service teams and global channel partners.
Requirements
- Strong technical aptitude and schematic interpretation
- Technical degree or equivalent experience
- Excellent customer service and communication skills
- Ability to multitask and prioritize effectively
- Proficiency in Microsoft Office and MTMS
Tasks
- Administer the field and in-house service schedule
- Build and sustain strong customer relationships
- Provide post-service follow-up to ensure satisfaction
- Update Channel Partners and Sales Managers on activities
- Coordinate timely submission of technician service documentation
- Generate, maintain, and close service tickets accurately
- Log service activities not captured by system reports
- Store service documentation in a centralized server location
- Perform additional tasks to support business operations
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Office
- MTMS
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Service Coordinator / Technical Coordinator(m/w/x)
Administering field and in-house service schedules for flow control and instrumentation systems. Strong technical aptitude and schematic interpretation, with a technical degree or equivalent experience required. Coordination across diverse service teams and global channel partners.
Requirements
- Strong technical aptitude and schematic interpretation
- Technical degree or equivalent experience
- Excellent customer service and communication skills
- Ability to multitask and prioritize effectively
- Proficiency in Microsoft Office and MTMS
Tasks
- Administer the field and in-house service schedule
- Build and sustain strong customer relationships
- Provide post-service follow-up to ensure satisfaction
- Update Channel Partners and Sales Managers on activities
- Coordinate timely submission of technician service documentation
- Generate, maintain, and close service tickets accurately
- Log service activities not captured by system reports
- Store service documentation in a centralized server location
- Perform additional tasks to support business operations
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Office
- MTMS
About the Company
Rotork
Industry
Manufacturing
Description
Das Unternehmen ist ein marktführendes globales Unternehmen für Durchflusskontrolle und Instrumentierung, das Kunden in vielen Branchen unterstützt.
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