Parametric Technology GmbH
Senior Technical Services Engineer(m/w/x)
Full-timeOn-siteSenior
München
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PT
PTCSenior Technical Support Engineer(m/w/x)
München
Full-timeOn-siteSenior
Description
In this role, you will be part of a global team dedicated to providing exceptional technical support for PTC’s PLM system. Your day-to-day responsibilities will involve collaborating with colleagues worldwide, resolving customer issues, and creating valuable knowledge resources.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Capacity and desire to develop customer service and communication skills
- •Experience in implementing or supporting Client-Server architecture or multi-tier applications
- •Ability to solve analytical problems with effective investigation and documentation
- •Experience in SaaS and Cloud technologies or 3rd party PLM systems
- •Experience in databases, computer networks, or operating systems
- •Fluency in English and German
Work Experience
approx. 4 - 6 years
Tasks
- •Provide technical support for PTC’s Product Lifecycle Management (PLM) system
- •Collaborate with global support colleagues to deliver world-class assistance
- •Work with services and account teams to resolve issues effectively
- •Deliver high-quality support services to customers and partners
- •Investigate reported issues and provide guidance on best practices
- •Log issues and track status using PTC’s case management tool
- •Create and publish knowledge articles for customer and employee use
- •Engage in continuous training programs to develop skills
- •Proactively take on new challenges and responsibilities
Languages
English – Business Fluent
German – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of PTC and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Parametric Technology GmbH
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PT
PTCSenior Technical Support Engineer(m/w/x)
München
Full-timeOn-siteSenior
New Job?Nejo!
The AI Job Search Engine
Description
In this role, you will be part of a global team dedicated to providing exceptional technical support for PTC’s PLM system. Your day-to-day responsibilities will involve collaborating with colleagues worldwide, resolving customer issues, and creating valuable knowledge resources.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Capacity and desire to develop customer service and communication skills
- •Experience in implementing or supporting Client-Server architecture or multi-tier applications
- •Ability to solve analytical problems with effective investigation and documentation
- •Experience in SaaS and Cloud technologies or 3rd party PLM systems
- •Experience in databases, computer networks, or operating systems
- •Fluency in English and German
Work Experience
approx. 4 - 6 years
Tasks
- •Provide technical support for PTC’s Product Lifecycle Management (PLM) system
- •Collaborate with global support colleagues to deliver world-class assistance
- •Work with services and account teams to resolve issues effectively
- •Deliver high-quality support services to customers and partners
- •Investigate reported issues and provide guidance on best practices
- •Log issues and track status using PTC’s case management tool
- •Create and publish knowledge articles for customer and employee use
- •Engage in continuous training programs to develop skills
- •Proactively take on new challenges and responsibilities
Languages
English – Business Fluent
German – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of PTC and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
PTC
Industry
IT
Description
The company develops software that integrates the physical and digital worlds to enhance operations and product creation.
Not a perfect match?
- Parametric Technology GmbH
Senior Technical Services Engineer(m/w/x)
Full-timeOn-siteSeniorMünchen - Parametric Technology GmbH
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Full-timeOn-siteSeniorMünchen, Hamburg, Frankfurt am Main, Stuttgart - Parametric Technology GmbH
Principal Technical Architect(m/w/x)
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Support Engineer - Operations & Maintenance(m/w/x)
Full-timeOn-siteExperiencedMünchen