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GE
Genesys Cloud Services Germany GmbH
last mo.

Senior Partner Sales Manager(m/w/x)

Frankfurt am Main
Full-timeOn-siteSenior
AI/ML

Description

In this role, you will drive partner-led revenue growth by developing strategic business plans and enabling Value-Added Resellers. Your day-to-day responsibilities will involve orchestrating marketing programs, managing pipelines, and ensuring partners are equipped to deliver Genesys solutions effectively.

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Requirements

  • Strong partner sales expertise
  • Ability to build multithreaded relationships
  • Deep experience orchestrating joint go-to-market motions
  • 8+ years of experience in alliances, partner sales, or channel management
  • Strong understanding of the VAR ecosystem
  • Demonstrated ability to manage complex partnerships
  • Experience driving co-sell and co-marketing programs
  • Excellent relationship-building, communication, and negotiation skills
  • Strong business planning, forecasting, and pipeline management capabilities
  • Ability to travel approx. 60% to partner sites
  • Professional fluency in German and English
  • Experience in CCaaS, CX, AI, or cloud-based customer experience platforms
  • Familiarity with partner methodologies and enterprise sales frameworks
  • Established network across Germany’s ecosystem of VARs
  • Bachelor’s degree in Business, Technology, or a related field

Education

Bachelor's degree
OR
Master's degree

Work Experience

8 years

Tasks

  • Develop and execute joint business plans with each VAR
  • Map partner organizations to build multithreaded relationships
  • Drive partner enablement across products and AI use cases
  • Launch partner playbooks to support solution positioning
  • Orchestrate joint marketing programs and co-selling motions
  • Ensure consistent deal registration and partner pipeline development
  • Lead partner-led and co-sell opportunities through the sales cycle
  • Remove blockers and coordinate cross-functional resources
  • Run structured monthly pipeline reviews with top VARs
  • Track and manage partner KPIs and compliance

Tools & Technologies

CCaaSCXAI

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

Benefits

Competitive Pay

  • Competitive compensation package

Other Benefits

  • Comprehensive benefits

Mental Health Support

  • Employee support programs

Learning & Development

  • Extensive partner and product training
  • Continuous learning and professional growth opportunities
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