getolo GmbH
Senior Data Analyst im Bereich Operations(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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GEgetolo GmbH
Senior Operations Data Analyst(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Analyzing claims, customer service, and operational performance data for an InsurTech company with 200,000+ customers. 4+ years of operations data analysis experience required. 28 vacation days, subsidized bike and public transport.
Requirements
- Bachelor's or Master's degree or equivalent professional experience
- At least 4 years of operations data analysis experience, ideally in B2C
- Strong SQL and BI tools skills
- Proven track record using data for business improvement
- Experience building or optimizing data models
- Independent work and effective cross-functional collaboration
- Experience with leadership/C-level stakeholders on strategic decisions
- Knowledge of insurtech or fintech data environments
Tasks
- Ensure accuracy, consistency, and usability of operational data
- Report on operational data, insights, and trends
- Analyze data from claims, customer service, and operational performance
- Uncover trends, risks, and improvement opportunities
- Develop and maintain KPI dashboards and reports
- Monitor KPIs like loss ratios, service quality, and customer satisfaction
- Deliver actionable insights to non-technical stakeholders
- Support ad-hoc analyses for Operations and Management
- Identify anomalies and inefficiencies through deep data analysis
- Translate business requirements into precise data needs
- Shape the operations data roadmap
- Collaborate with the Data Platform team for data integrity and scalability
- Provide data-driven insights on high-impact topics
- Advise management on critical business questions
- Guide strategic decisions with data
- Lead cross-functional analytical initiatives
- Integrate new markets into reporting landscape
- Support pricing and product analytics for new insurance products
Work Experience
- 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SQL
- Metabase
- Looker
- Tableau
Benefits
More Vacation Days
- Holidays on December 24th and 31st
Company Bike
- Subsidized Swapfiets bike
Public Transport Subsidies
- Subsidized BVG ticket
- Subsidized Deutschlandticket
Flexible Working
- Hybrid work
Workation & Sabbatical
- Work abroad in EU (up to 60 days)
Mentorship & Coaching
- Free coaching sessions
Other Benefits
- Test our products
Learning & Development
- Learning budget
Career Advancement
- Regular feedback
Team Events
- Summer and winter parties
- Team events
Corporate Discounts
- Discounts on corporate Benefits Platform
Social Impact
- Community Days
Informal Culture
- Pet friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of getolo GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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GEgetolo GmbH
Senior Operations Data Analyst(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Analyzing claims, customer service, and operational performance data for an InsurTech company with 200,000+ customers. 4+ years of operations data analysis experience required. 28 vacation days, subsidized bike and public transport.
Requirements
- Bachelor's or Master's degree or equivalent professional experience
- At least 4 years of operations data analysis experience, ideally in B2C
- Strong SQL and BI tools skills
- Proven track record using data for business improvement
- Experience building or optimizing data models
- Independent work and effective cross-functional collaboration
- Experience with leadership/C-level stakeholders on strategic decisions
- Knowledge of insurtech or fintech data environments
Tasks
- Ensure accuracy, consistency, and usability of operational data
- Report on operational data, insights, and trends
- Analyze data from claims, customer service, and operational performance
- Uncover trends, risks, and improvement opportunities
- Develop and maintain KPI dashboards and reports
- Monitor KPIs like loss ratios, service quality, and customer satisfaction
- Deliver actionable insights to non-technical stakeholders
- Support ad-hoc analyses for Operations and Management
- Identify anomalies and inefficiencies through deep data analysis
- Translate business requirements into precise data needs
- Shape the operations data roadmap
- Collaborate with the Data Platform team for data integrity and scalability
- Provide data-driven insights on high-impact topics
- Advise management on critical business questions
- Guide strategic decisions with data
- Lead cross-functional analytical initiatives
- Integrate new markets into reporting landscape
- Support pricing and product analytics for new insurance products
Work Experience
- 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SQL
- Metabase
- Looker
- Tableau
Benefits
More Vacation Days
- Holidays on December 24th and 31st
Company Bike
- Subsidized Swapfiets bike
Public Transport Subsidies
- Subsidized BVG ticket
- Subsidized Deutschlandticket
Flexible Working
- Hybrid work
Workation & Sabbatical
- Work abroad in EU (up to 60 days)
Mentorship & Coaching
- Free coaching sessions
Other Benefits
- Test our products
Learning & Development
- Learning budget
Career Advancement
- Regular feedback
Team Events
- Summer and winter parties
- Team events
Corporate Discounts
- Discounts on corporate Benefits Platform
Social Impact
- Community Days
Informal Culture
- Pet friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of getolo GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
getolo GmbH
Industry
Insurance
Description
Die getolo GmbH ist ein InsurTech, das Zusatztarife in den Bereichen Zahn, Tier und Kranken anbietet. Unter den Marken dentolo, petolo und vitolo betreut das Unternehmen über 200.000 Kund:innen und bietet digitalen Schutz an.
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