Your personal AI career agent
Senior Hardware Customer Quality Manager - Automotive(m/w/x)
Technical interface for HW quality at Samsung Semiconductors Europe, driving quality risk assessments for automotive applications. 10+ years in Quality Management, ideally in semiconductors, with automotive-quality experience required. Telecommuting opportunity, performance bonus, and free breakfasts.
Requirements
- Master’s degree in engineering or equivalent
- 10+ years in Quality Management, ideally in semiconductor industry; direct automotive-quality or customer-facing technical roles highly preferred
- Strong understanding of semiconductor/IC technology, fault isolation, failure mechanisms and analysis, and system-architecture interactions
- Deep knowledge of quality management systems (QMS) and procedures (e.g., IATF 16949, FMEA, 8D, Risk Management)
- Proficiency in MS Office with advanced Excel (Power Query), SQL, Power BI, and Data Modeling
- Hands-on experience with Confluence, including process design
- Collaborative mindset and teamwork skills
- Professional fluency in English with excellent communication skills
Tasks
- Support R&D and industrial engineering teams
- Define quality improvement priorities
- Monitor and analyze customer complaint data
- Act as primary technical interface for HW quality
- Drive quality risk assessments
- Coordinate root cause analysis and corrective actions
- Conduct first-level technical analysis of customer reruns
- Validate reported issues and reproduce failures
- Perform initial fault isolation
- Manage No-Trouble-Found (NTF) cases
- Close the loop with customers
- Provide actionable feedback to internal teams
- Coordinate advanced failure analysis
- Contribute to automotive-specific quality processes
- Deploy quality tools and KPIs aligned with IATF 16949, AEC-Q100
- Lead Product Change Notice (PCN) activities
- Ensure smooth implementation and quality stability after mass production
- Support internal and external audits
- Ensure ongoing compliance with automotive standards
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- MS Office
- Excel
- Power Query
- SQL
- Power BI
- Data Modeling
- Confluence
Benefits
Flexible Working
- Flexible working hours
- Telecommuting opportunity
Competitive Pay
- Attractive salary
Bonuses & Incentives
- Performance bonus
Free or Subsidized Food
- Free breakfasts
- Subsidized lunches
Healthcare & Fitness
- Wellness program
- Gym subscription
Team Events
- Quarterly team events
- Team activities
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- Applied MaterialsFull-timeWith HomeofficeSeniorFeldkirchen
- SAMSUNG SEMICONDUCTOR EUROPE GMBH
Senior Technical Marketing Manager - Foundry(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - UNO MINDA Systems GmbH
Qualitätsmanager – Customer Quality(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - Renesas Electronics
Manager of Automotive BMS Applications Engineers(m/w/x)
Full-timeWith HomeofficeManagementGermering, Düsseldorf - Vaeridion GmbH
Senior Quality Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen
Senior Hardware Customer Quality Manager - Automotive(m/w/x)
Technical interface for HW quality at Samsung Semiconductors Europe, driving quality risk assessments for automotive applications. 10+ years in Quality Management, ideally in semiconductors, with automotive-quality experience required. Telecommuting opportunity, performance bonus, and free breakfasts.
Requirements
- Master’s degree in engineering or equivalent
- 10+ years in Quality Management, ideally in semiconductor industry; direct automotive-quality or customer-facing technical roles highly preferred
- Strong understanding of semiconductor/IC technology, fault isolation, failure mechanisms and analysis, and system-architecture interactions
- Deep knowledge of quality management systems (QMS) and procedures (e.g., IATF 16949, FMEA, 8D, Risk Management)
- Proficiency in MS Office with advanced Excel (Power Query), SQL, Power BI, and Data Modeling
- Hands-on experience with Confluence, including process design
- Collaborative mindset and teamwork skills
- Professional fluency in English with excellent communication skills
Tasks
- Support R&D and industrial engineering teams
- Define quality improvement priorities
- Monitor and analyze customer complaint data
- Act as primary technical interface for HW quality
- Drive quality risk assessments
- Coordinate root cause analysis and corrective actions
- Conduct first-level technical analysis of customer reruns
- Validate reported issues and reproduce failures
- Perform initial fault isolation
- Manage No-Trouble-Found (NTF) cases
- Close the loop with customers
- Provide actionable feedback to internal teams
- Coordinate advanced failure analysis
- Contribute to automotive-specific quality processes
- Deploy quality tools and KPIs aligned with IATF 16949, AEC-Q100
- Lead Product Change Notice (PCN) activities
- Ensure smooth implementation and quality stability after mass production
- Support internal and external audits
- Ensure ongoing compliance with automotive standards
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- MS Office
- Excel
- Power Query
- SQL
- Power BI
- Data Modeling
- Confluence
Benefits
Flexible Working
- Flexible working hours
- Telecommuting opportunity
Competitive Pay
- Attractive salary
Bonuses & Incentives
- Performance bonus
Free or Subsidized Food
- Free breakfasts
- Subsidized lunches
Healthcare & Fitness
- Wellness program
- Gym subscription
Team Events
- Quarterly team events
- Team activities
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SAMSUNG SEMICONDUCTOR EUROPE GMBH
Industry
Automotive
Description
The company is a global leader in the semiconductor industry, handling marketing and sales activities for various applications in EMEA.
Not a perfect match?
- Applied Materials
Supplier Engineer - for semiconductor industry(m/w/x)
Full-timeWith HomeofficeSeniorFeldkirchen - SAMSUNG SEMICONDUCTOR EUROPE GMBH
Senior Technical Marketing Manager - Foundry(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - UNO MINDA Systems GmbH
Qualitätsmanager – Customer Quality(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - Renesas Electronics
Manager of Automotive BMS Applications Engineers(m/w/x)
Full-timeWith HomeofficeManagementGermering, Düsseldorf - Vaeridion GmbH
Senior Quality Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen