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H H World International - Team Center

(Senior) Expert IT Services(m/w/x)

Frankfurt am Main
Full-timeOn-siteExperienced

Advanced remote technical escalation and sustainable Windows workplace fixes for hotel group with 8 brands. Expertise in M365, Entra ID, and endpoint networking required. Heavily discounted employee rates at all group hotels.

Requirements

  • Experience in IT Support or Systems Administration
  • Exposure to remote-first and distributed infrastructures
  • Diagnostic and analytical mindset
  • Expertise in Windows, M365, and Entra ID
  • Knowledge of endpoint networking and remote administration
  • Strong communication and collaboration skills
  • Fluent German and professional English
  • Experience in IT Support or Systems Administration
  • Exposure to remote-first and distributed infrastructures
  • Diagnostic and analytical mindset
  • Expertise in Windows, M365, and Entra ID
  • Knowledge of endpoint networking and remote administration
  • Strong communication and collaboration skills
  • Fluent German and professional English

Tasks

  • Resolve complex Windows workplace incidents
  • Provide advanced remote technical escalation
  • Deliver sustainable fixes using diagnostic tools
  • Troubleshoot VPN, WiFi, and DNS connectivity
  • Configure endpoint networking and DNS resolution
  • Collaborate on backend infrastructure changes
  • Manage identity issues and hardware lifecycles
  • Administer Active Directory and Microsoft 365
  • Optimize user lifecycle and permission models
  • Manage group structures and mailbox access
  • Configure Microsoft 365 conditional access scenarios
  • Operate and maintain the workplace ecosystem
  • Ensure endpoint stability and policy alignment
  • Manage workplace configuration governance
  • Drive incidents using structured log analysis
  • Perform root-cause-oriented incident resolution
  • Provide technical data during major outages
  • Build a structured technical knowledge base
  • Promote self-service capabilities for power users

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • Windows
  • M365
  • Entra ID
  • AD
  • VPN
  • DNS

Benefits

Corporate Discounts

  • Attractive hotel employee rates
  • Corporate benefits

Flexible Working

  • Flexible working hours

Diverse Work

  • Diverse growth opportunities

Learning & Development

  • Cross-training possibilities
  • Extensive training offerings

Free or Subsidized Food

  • Provided meals and drinks

Company Bike

  • Business bike leasing

Social Impact

  • Support association

Purpose-Driven Work

  • Social Day

Bonuses & Incentives

  • Christmas and holiday bonuses
  • Anniversary payments

Retirement Plans

  • Employer-matched savings plans

Additional Allowances

  • Travel cost reimbursement

Parking & Commuter Benefits

  • Free parking
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of H World International - Team Center and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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