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Senior Engineer, Operational Excellence(m/w/x)
Reducing incident frequency and MTTR for travel booking platform. Deep observability tooling and Java coding skills required. Work from anywhere 30 days/year, annual growth budget.
Requirements
- Deep understanding of observability tooling (Datadog)
- Proven experience reducing MTTD, MTTR, change failure rate
- Strong coding skills in Java
- Comfortable reading/contributing in Go
- Frontend context to collaborate with React/Vue teams
- Experience with Kubernetes
- Experience with AWS
- Experience with service mesh technologies (Istio/Envoy)
- Solid understanding of distributed systems
- Solid understanding of networking
- Solid understanding of container technology
- Hands-on experience with CI/CD
- Hands-on experience with automated testing strategies
- Hands-on experience with build systems
- Ability to influence engineers and teams
- Excellent written communication skills in English
- Excellent verbal communication skills in English
- Positive, proactive team player
- Passionate about operational excellence
- Led company-wide initiatives to improve DORA metrics
- Identified systemic gaps in automated testing
- Driven improvements reducing change failure rate/incidents
- Embedded operational excellence into product engineering culture
- Driven cost-reduction outcomes through improvements
Tasks
- Prevent incidents and enhance user trust
- Drive down incident frequency, MTTD, and MTTR
- Lead post-incident reviews and implement improvements
- Build tooling and runbooks for faster issue resolution
- Champion blameless incident handling and continuous improvement
- Participate in infrastructure on-call rotation
- Advance Datadog-based observability practices
- Ensure meaningful SLOs and actionable alerts
- Enable production debugging capabilities
- Improve change failure rate with automated test coverage
- Identify and mitigate blast radius risks and architectural gaps
- Reduce deployment costs and risks through better tooling
- Design and maintain well-documented development paths
- Collaborate with product teams on system design and testability
- Leverage Kubernetes, AWS, and Istio for infrastructure best practices
- Identify and drive cost optimization opportunities
- Leverage AI to accelerate incident response and improve workflows
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Datadog
- Java
- Go
- React
- Vue
- Kubernetes
- AWS
- Istio
- Envoy
Benefits
Flexible Working
- Hybrid working approach
- Work from anywhere (30 days/year)
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
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Senior Engineer, Operational Excellence(m/w/x)
Reducing incident frequency and MTTR for travel booking platform. Deep observability tooling and Java coding skills required. Work from anywhere 30 days/year, annual growth budget.
Requirements
- Deep understanding of observability tooling (Datadog)
- Proven experience reducing MTTD, MTTR, change failure rate
- Strong coding skills in Java
- Comfortable reading/contributing in Go
- Frontend context to collaborate with React/Vue teams
- Experience with Kubernetes
- Experience with AWS
- Experience with service mesh technologies (Istio/Envoy)
- Solid understanding of distributed systems
- Solid understanding of networking
- Solid understanding of container technology
- Hands-on experience with CI/CD
- Hands-on experience with automated testing strategies
- Hands-on experience with build systems
- Ability to influence engineers and teams
- Excellent written communication skills in English
- Excellent verbal communication skills in English
- Positive, proactive team player
- Passionate about operational excellence
- Led company-wide initiatives to improve DORA metrics
- Identified systemic gaps in automated testing
- Driven improvements reducing change failure rate/incidents
- Embedded operational excellence into product engineering culture
- Driven cost-reduction outcomes through improvements
Tasks
- Prevent incidents and enhance user trust
- Drive down incident frequency, MTTD, and MTTR
- Lead post-incident reviews and implement improvements
- Build tooling and runbooks for faster issue resolution
- Champion blameless incident handling and continuous improvement
- Participate in infrastructure on-call rotation
- Advance Datadog-based observability practices
- Ensure meaningful SLOs and actionable alerts
- Enable production debugging capabilities
- Improve change failure rate with automated test coverage
- Identify and mitigate blast radius risks and architectural gaps
- Reduce deployment costs and risks through better tooling
- Design and maintain well-documented development paths
- Collaborate with product teams on system design and testability
- Leverage Kubernetes, AWS, and Istio for infrastructure best practices
- Identify and drive cost optimization opportunities
- Leverage AI to accelerate incident response and improve workflows
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Datadog
- Java
- Go
- React
- Vue
- Kubernetes
- AWS
- Istio
- Envoy
Benefits
Flexible Working
- Hybrid working approach
- Work from anywhere (30 days/year)
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
GetYourGuide
Industry
Tourism
Description
GetYourGuide is the globally leading marketplace for unforgettable travel experiences, helping travelers discover the best things to do.
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