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Staff Site Reliability Engineer(m/w/x)
Improving system reliability for global travel booking platform, focusing on observability tooling and incident prevention. Deep understanding of observability tooling and proven experience reducing MTTD, MTTR, and change failure rate required. Work from anywhere (40 days/year), flexible working arrangements.
Requirements
- Deep understanding of observability tooling (Datadog)
- Proven experience reducing MTTD, MTTR, change failure rate
- Strong coding skills in Java
- Comfortable reading/contributing in Go
- Frontend context for React/Vue collaboration
- Experience with Kubernetes
- Experience with AWS
- Experience with service mesh technologies (Istio/Envoy)
- Solid understanding of distributed systems
- Solid understanding of networking
- Solid understanding of container technology
- Hands-on experience with CI/CD
- Hands-on experience with automated testing strategies
- Hands-on experience with build systems
- Ability to influence engineers and teams
- Excellent written communication skills in English
- Excellent verbal communication skills in English
- Positive, proactive team player
- Passionate about operational excellence
- Led company-wide initiatives to improve DORA metrics
- Identified systemic gaps in automated testing
- Driven improvements reducing change failure rate
- Driven improvements reducing production incidents
- Embedded operational excellence practices into culture
- Driven cost-reduction outcomes through improvements
Tasks
- Prevent incidents and enhance user trust
- Enable faster incident resolution
- Drive operational excellence and reliability
- Partner with product teams to improve system reliability
- Reduce incident frequency and resolution times
- Lead post-incident reviews and implement improvements
- Build diagnostic and resolution tooling
- Promote blameless incident handling and continuous improvement
- Participate in on-call infrastructure rotation
- Advance Datadog observability practices
- Ensure meaningful SLOs and actionable alerts
- Enable efficient production debugging
- Improve change failure rate with automated testing
- Reduce deployment costs and risks
- Design and maintain well-documented development paths
- Collaborate with product teams on system design
- Guide teams on infrastructure best practices
- Identify and implement cost optimization
- Leverage AI for incident response and workflow improvement
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Datadog
- Java
- Go
- React
- Vue
- Kubernetes
- AWS
- Istio
- Envoy
Benefits
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Flexible Working
- Work from anywhere (40 days/year)
- Flexible working arrangements
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on GetYourGuide activities
Learning & Development
- Language reimbursement program
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Staff Site Reliability Engineer(m/w/x)
Improving system reliability for global travel booking platform, focusing on observability tooling and incident prevention. Deep understanding of observability tooling and proven experience reducing MTTD, MTTR, and change failure rate required. Work from anywhere (40 days/year), flexible working arrangements.
Requirements
- Deep understanding of observability tooling (Datadog)
- Proven experience reducing MTTD, MTTR, change failure rate
- Strong coding skills in Java
- Comfortable reading/contributing in Go
- Frontend context for React/Vue collaboration
- Experience with Kubernetes
- Experience with AWS
- Experience with service mesh technologies (Istio/Envoy)
- Solid understanding of distributed systems
- Solid understanding of networking
- Solid understanding of container technology
- Hands-on experience with CI/CD
- Hands-on experience with automated testing strategies
- Hands-on experience with build systems
- Ability to influence engineers and teams
- Excellent written communication skills in English
- Excellent verbal communication skills in English
- Positive, proactive team player
- Passionate about operational excellence
- Led company-wide initiatives to improve DORA metrics
- Identified systemic gaps in automated testing
- Driven improvements reducing change failure rate
- Driven improvements reducing production incidents
- Embedded operational excellence practices into culture
- Driven cost-reduction outcomes through improvements
Tasks
- Prevent incidents and enhance user trust
- Enable faster incident resolution
- Drive operational excellence and reliability
- Partner with product teams to improve system reliability
- Reduce incident frequency and resolution times
- Lead post-incident reviews and implement improvements
- Build diagnostic and resolution tooling
- Promote blameless incident handling and continuous improvement
- Participate in on-call infrastructure rotation
- Advance Datadog observability practices
- Ensure meaningful SLOs and actionable alerts
- Enable efficient production debugging
- Improve change failure rate with automated testing
- Reduce deployment costs and risks
- Design and maintain well-documented development paths
- Collaborate with product teams on system design
- Guide teams on infrastructure best practices
- Identify and implement cost optimization
- Leverage AI for incident response and workflow improvement
Work Experience
- approx. 4 - 6 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Datadog
- Java
- Go
- React
- Vue
- Kubernetes
- AWS
- Istio
- Envoy
Benefits
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Flexible Working
- Work from anywhere (40 days/year)
- Flexible working arrangements
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on GetYourGuide activities
Learning & Development
- Language reimbursement program
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
GetYourGuide
Industry
Tourism
Description
GetYourGuide is the globally leading marketplace for unforgettable travel experiences, helping travelers discover the best things to do.
Not a perfect match?
- GetYourGuide
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