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Senior Client Relationship On-Field Representative(m/w/x)
Promoting omnichannel payment acceptance solutions at client premises for Europe's first Tech Bank. SaaS promotion experience in Hospitality or Retail sectors required. Bonus up to 18 months salary, private medical insurance.
Requirements
- Experience promoting SaaS solutions to mid-sized organizations in Hospitality or Retail sectors
- 5+ years business development experience in fast-paced environment
- Retail or hospitality specific SaaS solutions experience
- Understanding of financial products/services features and advantages
- Experience with Customer Relationship Management (CRM) systems
- Outstanding negotiation skills
- Strong organizational and diary management skills
- Resiliency and ability to handle objections
- Ability to deal with diverse client base
- Computer literacy and tech mindset
- Fluent German with business level English
Tasks
- Promote company services at client premises
- Assist merchants with verification and activation
- Monitor and analyze portfolio performance
- Provide in-person support to existing customers
- Engage in scheduled and self-initiated activities
- Ensure new merchants complete registration
- Support existing merchants with active usage
- Open cases for issues beyond resolution scope
- Present product features and benefits
- Travel to meet clients and attend events
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- SaaS
- CRM
Benefits
Bonuses & Incentives
- Bonus capped at 18 months salary
Healthcare & Fitness
- Private medical health insurance
Additional Allowances
- Car allowance
- Mobile allowance
- Laptop allowance
Informal Culture
- Diverse multi-cultural working environment
Startup Environment
- Opportunity to build from ground up
Not a perfect match?
- Viva.comFull-timeOn-siteExperiencedBerlin
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Senior Client Relationship On-Field Representative(m/w/x)
Promoting omnichannel payment acceptance solutions at client premises for Europe's first Tech Bank. SaaS promotion experience in Hospitality or Retail sectors required. Bonus up to 18 months salary, private medical insurance.
Requirements
- Experience promoting SaaS solutions to mid-sized organizations in Hospitality or Retail sectors
- 5+ years business development experience in fast-paced environment
- Retail or hospitality specific SaaS solutions experience
- Understanding of financial products/services features and advantages
- Experience with Customer Relationship Management (CRM) systems
- Outstanding negotiation skills
- Strong organizational and diary management skills
- Resiliency and ability to handle objections
- Ability to deal with diverse client base
- Computer literacy and tech mindset
- Fluent German with business level English
Tasks
- Promote company services at client premises
- Assist merchants with verification and activation
- Monitor and analyze portfolio performance
- Provide in-person support to existing customers
- Engage in scheduled and self-initiated activities
- Ensure new merchants complete registration
- Support existing merchants with active usage
- Open cases for issues beyond resolution scope
- Present product features and benefits
- Travel to meet clients and attend events
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- SaaS
- CRM
Benefits
Bonuses & Incentives
- Bonus capped at 18 months salary
Healthcare & Fitness
- Private medical health insurance
Additional Allowances
- Car allowance
- Mobile allowance
- Laptop allowance
Informal Culture
- Diverse multi-cultural working environment
Startup Environment
- Opportunity to build from ground up
About the Company
Viva.com
Industry
FinancialServices
Description
Viva.com is Europe's first Tech Bank for businesses, revolutionizing omnichannel payment acceptance with card issuing, loans, and deposit accounts. It pioneers Tap on Any Device technology and leads the transition to All-in-One business solutions.
Not a perfect match?
- Viva.com
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