justtrack
Lead Client Relations(m/w/x)
Full-timeWith HomeofficeSenior
Hamburg
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JUjusttrack
Senior Client Relations(m/w/x)
Hamburg
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing SaaS client journeys and defining account management standards for app and game publishers. 4+ years in SaaS account management or customer success required. Hybrid work, 3 weeks remote per year.
Requirements
- Proven track record in SaaS environment
- Understanding of subscription lifecycles
- Understanding of retention importance
- Minimum 4+ years Account Management or Customer Success
- Experience in mobile ad-tech or gaming ecosystem
- Comfortable using CRMs (e.g., Salesforce/HubSpot)
- Comfortable using ticketing systems (e.g., Jira/Zendesk)
- Mastery of Google Sheets
- Ability to translate raw data into growth story
- Deep understanding of business logic
- Fluent English
- German language skills are a bonus
Tasks
- Lead strategic partnerships
- Manage end-to-end client journeys
- Define account management standards
- Onboard new partners seamlessly
- Serve as primary client contact
- Identify growth opportunities
- Analyze performance data
- Provide actionable recommendations
- Bridge client needs with tech teams
- Resolve technical issues promptly
Work Experience
- 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Basic
Tools & Technologies
- SaaS
- Salesforce
- HubSpot
- Jira
- Zendesk
- Google Sheets
Benefits
Flexible Working
- Hybrid work setup
- Flexible working hours
- 3 weeks remote work per year
Career Advancement
- Regular feedback
Learning & Development
- Development program
Other Benefits
- Visa support
Additional Allowances
- Relocation bonus
More Vacation Days
- 30 vacation days
Healthcare & Fitness
- In-house gym access
- Fitness classes
Mental Health Support
- Mental health support
- Employee Assistance Program (EAP)
Modern Office
- Office with Alster Lake view
- Fun open spaces
Modern Equipment
- Top-notch equipment
Snacks & Drinks
- Snacks and drinks
Team Events
- Team events
- Company events
- Hackathons
- Social gatherings
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of justtrack and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- justtrack
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JUjusttrack
Senior Client Relations(m/w/x)
Hamburg
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing SaaS client journeys and defining account management standards for app and game publishers. 4+ years in SaaS account management or customer success required. Hybrid work, 3 weeks remote per year.
Requirements
- Proven track record in SaaS environment
- Understanding of subscription lifecycles
- Understanding of retention importance
- Minimum 4+ years Account Management or Customer Success
- Experience in mobile ad-tech or gaming ecosystem
- Comfortable using CRMs (e.g., Salesforce/HubSpot)
- Comfortable using ticketing systems (e.g., Jira/Zendesk)
- Mastery of Google Sheets
- Ability to translate raw data into growth story
- Deep understanding of business logic
- Fluent English
- German language skills are a bonus
Tasks
- Lead strategic partnerships
- Manage end-to-end client journeys
- Define account management standards
- Onboard new partners seamlessly
- Serve as primary client contact
- Identify growth opportunities
- Analyze performance data
- Provide actionable recommendations
- Bridge client needs with tech teams
- Resolve technical issues promptly
Work Experience
- 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Basic
Tools & Technologies
- SaaS
- Salesforce
- HubSpot
- Jira
- Zendesk
- Google Sheets
Benefits
Flexible Working
- Hybrid work setup
- Flexible working hours
- 3 weeks remote work per year
Career Advancement
- Regular feedback
Learning & Development
- Development program
Other Benefits
- Visa support
Additional Allowances
- Relocation bonus
More Vacation Days
- 30 vacation days
Healthcare & Fitness
- In-house gym access
- Fitness classes
Mental Health Support
- Mental health support
- Employee Assistance Program (EAP)
Modern Office
- Office with Alster Lake view
- Fun open spaces
Modern Equipment
- Top-notch equipment
Snacks & Drinks
- Snacks and drinks
Team Events
- Team events
- Company events
- Hackathons
- Social gatherings
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of justtrack and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
justtrack
Industry
IT
Description
The company builds a powerful SaaS platform that equips app and game publishers with tools to manage their global marketing growth.
Not a perfect match?
- justtrack
Lead Client Relations(m/w/x)
Full-timeWith HomeofficeSeniorHamburg - justtrack
Senior Technical Account Manager(m/w/x)
Full-timeWith HomeofficeSeniorHamburg - Avomind
Senior Client Relations Manager (FMCG)(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Berlin, München - Appinio
Senior Customer Success Manager DACH(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Berlin, München - adjoe
Director, Strategic Enterprise Partnerships(m/w/x)
Full-timeWith HomeofficeManagementHamburg