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GEGetYourGuide

(Senior) Business Operations Manager Optimization(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced

Optimizing operational processes and building scalable workflows for a global travel experiences platform. 3+ years in Revenue, Commercial, or Sales Operations required. Hybrid work, annual personal growth budget, 30 days work-from-anywhere.

Requirements

  • 3+ years experience in Revenue, Commercial, or Sales Operations, Strategy, Business Process Management, or similar
  • Experience in fast-paced tech, marketplace, or SaaS environment strongly preferred
  • Deep understanding of Account Management or Sales Operations
  • Ideally worked closely with or in Account Management or Sales Operations teams
  • Proven record of building and optimizing operational processes at scale
  • Ideally supporting globally distributed teams
  • Strong project management skills
  • Experience leading complex, cross-functional initiatives from concept to delivery and adoption
  • Highly analytical with strong business acumen
  • Skilled at using data to solve problems, identify opportunities, and inform strategic decisions
  • Experience with SQL, BI tools like Looker, Power BI, Tableau a plus
  • Excellent communication skills
  • Confidence to drive alignment and influence globally diverse stakeholders
  • Comfortable working in high-ambiguity, high-growth environments
  • Entrepreneurial mindset, self-starter, and driver of change
  • Fluent in English
  • Other languages are an advantage

Tasks

  • Design and optimize operational processes
  • Build scalable workflows and best practices
  • Empower account management teams globally
  • Drive strategic programs for alignment and optimization
  • Harmonize local account management activities
  • Optimize supply growth and retention
  • Collaborate with cross-functional teams
  • Identify and solve operational challenges
  • Extract and roll out best practices
  • Leverage data for supply optimization
  • Increase supplier satisfaction and performance
  • Develop AI-enabled tools and dashboards
  • Deploy reporting solutions
  • Enable tracking and decision-making
  • Lead high-impact projects
  • Manage cross-functional projects
  • Measure project success
  • Focus on stakeholder alignment
  • Implement effective change management

Work Experience

  • 3 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishFluent

Tools & Technologies

  • SQL
  • Looker
  • Power BI
  • Tableau

Benefits

Flexible Working

  • Hybrid working approach
  • Work from anywhere (30 days/year)

Additional Allowances

  • Annual personal growth budget

Mentorship & Coaching

  • Mentorship programs

Team Events

  • Quarterly team events
  • Yearly company-wide events

Public Transport Subsidies

  • Monthly transportation budget

Healthcare & Fitness

  • Monthly fitness budget
  • Health and wellness benefits

Corporate Discounts

  • Discounts on activities

Learning & Development

  • Language reimbursement program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GetYourGuide and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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