Doinstruct
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSenior
Berlin
New Job?Nejo!
Your personal AI career agent
RORoot Global
(Senior) Account & Customer Success Manager(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
Driving customer success for Net Zero software in the food system. 3+ years B2B SaaS customer-facing experience required. Berlin office presence, best-in-class tools.
Requirements
- Presence in Berlin office
- 3+ years customer-facing experience (B2B SaaS, consulting, startup/scale-up environments)
- Building and nurturing client relationships end-to-end
- Hands-on, reliable, and detail-oriented
- Thriving in fast-changing, early-stage environments
- Juggling multiple priorities
- Ensuring nothing falls through the cracks
- People-centric and proactive
- Empathy and approachability
- Clear communication
- Aligning customer outcomes and business priorities
- Excellent German (C2)
- Excellent English (C1+)
- Willingness to grow into sustainability expert
Tasks
- Drive customer success as trusted advisor
- Manage end-to-end customer portfolio
- Co-develop new value propositions
- Build trust-based customer relationships
- Grow annual contract values
- Translate impact into business value
- Lead renewal negotiations
- Drive upsell opportunities
- Expand reach within global enterprises
- Support customers' climate journey
- Build strong client relationships
- Coordinate internal expertise
- Deliver actionable sustainability guidance
- Represent customer voice internally
- Educate users on Net Zero journey
- Boost farm-level data collection
- Onboard sustainability managers
- Guide data collection efforts
- Ensure high data integrity
- Partner with trusted data sources
- Meet data coverage targets
- Collect and prioritize product feedback
- Drive on-farm emissions reduction
- Analyze CO₂ emission patterns
- Identify reduction opportunities
- Present actionable insights
- Support sustainability teams
- Communicate measures to farmers
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Business Fluent
Benefits
Modern Equipment
- Best-in-class tools
- Software and AI solutions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Root Global and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- Root Global
Customer Success Manager(m/w/x)
Full-timeOn-siteJuniorBerlin - Reonic
Account Manager - DACH(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - autarc
Account Manager - Germany(m/w/x)
Full-timeOn-siteExperiencedBerlin - Reonic
Account Manager - Tech Focus(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin
RORoot Global
(Senior) Account & Customer Success Manager(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
Driving customer success for Net Zero software in the food system. 3+ years B2B SaaS customer-facing experience required. Berlin office presence, best-in-class tools.
Requirements
- Presence in Berlin office
- 3+ years customer-facing experience (B2B SaaS, consulting, startup/scale-up environments)
- Building and nurturing client relationships end-to-end
- Hands-on, reliable, and detail-oriented
- Thriving in fast-changing, early-stage environments
- Juggling multiple priorities
- Ensuring nothing falls through the cracks
- People-centric and proactive
- Empathy and approachability
- Clear communication
- Aligning customer outcomes and business priorities
- Excellent German (C2)
- Excellent English (C1+)
- Willingness to grow into sustainability expert
Tasks
- Drive customer success as trusted advisor
- Manage end-to-end customer portfolio
- Co-develop new value propositions
- Build trust-based customer relationships
- Grow annual contract values
- Translate impact into business value
- Lead renewal negotiations
- Drive upsell opportunities
- Expand reach within global enterprises
- Support customers' climate journey
- Build strong client relationships
- Coordinate internal expertise
- Deliver actionable sustainability guidance
- Represent customer voice internally
- Educate users on Net Zero journey
- Boost farm-level data collection
- Onboard sustainability managers
- Guide data collection efforts
- Ensure high data integrity
- Partner with trusted data sources
- Meet data coverage targets
- Collect and prioritize product feedback
- Drive on-farm emissions reduction
- Analyze CO₂ emission patterns
- Identify reduction opportunities
- Present actionable insights
- Support sustainability teams
- Communicate measures to farmers
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Business Fluent
Benefits
Modern Equipment
- Best-in-class tools
- Software and AI solutions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Root Global and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Root Global
Industry
IT
Description
The company is Europe’s #1 primary data collection platform for F&B companies, helping customers measure and reduce farm-level emissions.
Not a perfect match?
- Doinstruct
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - Root Global
Customer Success Manager(m/w/x)
Full-timeOn-siteJuniorBerlin - Reonic
Account Manager - DACH(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - autarc
Account Manager - Germany(m/w/x)
Full-timeOn-siteExperiencedBerlin - Reonic
Account Manager - Tech Focus(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin