Description

In this role, you will streamline sales operations by optimizing processes and managing CRM governance, allowing the Sales team to focus on customer interactions. Your day-to-day responsibilities will include coordinating meetings, preparing materials, and ensuring smooth contract management.

Requirements

• •Several years of experience in Sales Operations, Sales Support, Commercial Operations, or Inside Sales within a B2B SaaS or software environment
• •Strong understanding of B2B sales processes, contract management, and commercial governance
• •Highly structured, reliable, and detail-oriented with a strong sense of ownership and accountability
• •Analytical mindset with the ability to track KPIs, identify deviations, and steer corrective actions
• •Confident working with CRM systems; HubSpot experience is a strong plus
• •Strong coordination and communication skills, with the ability to work effectively across teams and hierarchy levels
• •Comfortable working independently while acting as a trusted enabler for Sales leadership
• •Fluency in German and English is required

Tasks

• •Optimize sales processes and standards
• •Act as the operational partner for the Head of Sales
• •Govern HubSpot CRM, including deal stages and documentation standards
• •Monitor pipeline health and performance
• •Coordinate and organize customer meetings for the Sales team
• •Prepare and standardize sales and commercial materials
• •Manage the contract management database for closed deals
• •Initiate contract renewals and track timelines
• •Define and maintain pricing strategy for follow-up periods
• •Ensure correct usage of Rail-Flow’s Terms & Conditions
• •Drive sales controlling and reporting for insights
• •Serve as a cross-functional interface between departments
• •Support sales enablement with playbooks and onboarding

Tools & Technologies

Benefits