Magna BDW technologies GmbH
HR Generalist(m/w/x)
Full-timeOn-siteSenior
Markt Schwaben
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HAHARMAN Automotive
Regional TIER 2 People Capability Centre Team Leader(m/w/x)
Garching bei München
Full-timeOn-siteSenior
Nejo AI Summary
Leading Tier 2 HR operations for automotive tech solutions, managing employee lifecycle and escalations. 8-10 years HR operations experience required. Continuing education, training opportunities.
Requirements
- Expertise in employee lifecycle processes, compliance, and HR policies
- Hands-on experience with HRIS platforms (Workday, ServiceNow)
- Experience handling escalations, case investigations, policy interpretation
- Bachelor’s degree in Human Resources, Business, Management, or related field
- 8–10 years HR operations or shared services experience
- Experience with multi-country or regionally distributed teams
- Strong analytical skills for data interpretation and process improvement
- Excellent communication and stakeholder management skills
- Leadership experience managing specialists or SMEs
- Experience implementing or enhancing ServiceNow workflows
- Experience setting up or scaling Tier 2 teams in HR shared services
- Continuous Improvement certifications (Six Sigma, LEAN, OE)
- Exposure to Works Council or regulatory consultation processes
- Willingness to travel up to 20% international
Tasks
- Lead Tier 2 service delivery across the region
- Manage complex employee lifecycle processes and escalations
- Oversee onboarding, offboarding, benefits, compliance, and data management
- Ensure accurate, timely, and compliant execution
- Manage complex case investigations and resolutions
- Maintain audit readiness with Legal & Compliance
- Utilize Workday and ServiceNow for process management
- Define and optimize Tier 2 workflows and escalation paths
- Act as escalation point for Tier 1, COEs, and HR Business Partners
- Define and manage KPIs, SLAs, and quality metrics
- Track performance and employee experience
- Lead continuous improvement initiatives
- Enhance efficiency, automation, and service quality
- Coach and develop Tier 2 team members
- Foster accountability and continuous improvement
Work Experience
- 8 - 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Workday
- ServiceNow
Benefits
Learning & Development
- Training opportunities
- Development opportunities
- Continuing education
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HARMAN Automotive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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HAHARMAN Automotive
Regional TIER 2 People Capability Centre Team Leader(m/w/x)
Garching bei München
Full-timeOn-siteSenior
Nejo AI Summary
Leading Tier 2 HR operations for automotive tech solutions, managing employee lifecycle and escalations. 8-10 years HR operations experience required. Continuing education, training opportunities.
Requirements
- Expertise in employee lifecycle processes, compliance, and HR policies
- Hands-on experience with HRIS platforms (Workday, ServiceNow)
- Experience handling escalations, case investigations, policy interpretation
- Bachelor’s degree in Human Resources, Business, Management, or related field
- 8–10 years HR operations or shared services experience
- Experience with multi-country or regionally distributed teams
- Strong analytical skills for data interpretation and process improvement
- Excellent communication and stakeholder management skills
- Leadership experience managing specialists or SMEs
- Experience implementing or enhancing ServiceNow workflows
- Experience setting up or scaling Tier 2 teams in HR shared services
- Continuous Improvement certifications (Six Sigma, LEAN, OE)
- Exposure to Works Council or regulatory consultation processes
- Willingness to travel up to 20% international
Tasks
- Lead Tier 2 service delivery across the region
- Manage complex employee lifecycle processes and escalations
- Oversee onboarding, offboarding, benefits, compliance, and data management
- Ensure accurate, timely, and compliant execution
- Manage complex case investigations and resolutions
- Maintain audit readiness with Legal & Compliance
- Utilize Workday and ServiceNow for process management
- Define and optimize Tier 2 workflows and escalation paths
- Act as escalation point for Tier 1, COEs, and HR Business Partners
- Define and manage KPIs, SLAs, and quality metrics
- Track performance and employee experience
- Lead continuous improvement initiatives
- Enhance efficiency, automation, and service quality
- Coach and develop Tier 2 team members
- Foster accountability and continuous improvement
Work Experience
- 8 - 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Workday
- ServiceNow
Benefits
Learning & Development
- Training opportunities
- Development opportunities
- Continuing education
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HARMAN Automotive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
HARMAN Automotive
Industry
Automotive
Description
The company creates innovative technologies for automotive, lifestyle, and digital transformation solutions.
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