Description

As a Receptionist, you will create a welcoming environment for visitors, manage guest registrations, and ensure smooth conference room operations. Your day will involve coordinating with hosts, maintaining cleanliness, and providing excellent customer service.

Requirements

• •Experience in reception, concierge, or related field
• •Previous catering or hospitality experience
• •Excellent people skills
• •Previous experience in a high profile corporate environment
• •Facilities Management exposure
• •Fluency in English and German
• •Strong PC literacy
• •Very high attention to detail
• •Outstanding customer service skills
• •Ability to maintain professionalism

Tasks

• •Welcome visitors warmly and guide them through guest registration
• •Keep visitors updated about their host and meeting details
• •Ensure all visitors are registered and issued passes according to security standards
• •Track visitors, including vendors and guests, using Resource Scheduler
• •Alert hosts of their visitor's arrival and ensure timely collection
• •Maintain a strong customer focus in all activities
• •Process and manage conference room bookings in Resource Scheduler
• •Conduct daily checks of meeting rooms for cleanliness and operational readiness
• •Assist with conference room setups, including furniture adjustments
• •Order and deliver catering to meeting rooms as needed
• •Support audio-visual equipment in meeting rooms and resolve issues
• •Answer phone calls professionally according to global standards
• •Maintain tidiness and cleanliness of the reception desk and waiting area
• •Manage incoming and outgoing courier packages and mail
• •Complete printing and binding requests
• •Collaborate with FM, Technology, and building services teams for optimal service
• •Procure and distribute pantry supplies and stationery

Benefits