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Project Manager Special Customer Projects-2(m/w/x)
Overseeing special customer projects for semiconductor metrology solutions at a microchip equipment manufacturer. Master's degree in electrical engineering or material science, plus 5 years project management experience required. Access to internal online learning platform CurioZ.
Requirements
- Master's degree in electrical engineering, semiconductor manufacturing, material science, or related fields
- Experience with customers in semiconductor manufacturing (advantage)
- Five years proven Project Manager experience (customer-facing preferred)
- Strong understanding of project management methodologies and tools
- Excellent communication and interpersonal skills
- Ability to manage complex customer relationships
- Problem-solving skills
- Ability to handle challenging situations with diplomacy and tact
- Office presence at least 3 days/week
- Willingness to travel internationally up to 50%
- English fluency
- Knowledge of Korean, Japanese, or Mandarin (strong advantage)
Tasks
- Lead and oversee customer projects in semiconductor metrology.
- Act as primary customer liaison.
- Ensure clear customer communication.
- Understand customer needs and expectations.
- Understand customer business objectives.
- Align solutions to customer needs.
- Deploy solutions in the field.
- Satisfy customer requests.
- Develop detailed project plans.
- Allocate project resources.
- Deliver projects on time.
- Keep projects within scope.
- Manage projects within budget.
- Handle customer escalations.
- Resolve issues to customer satisfaction.
- Implement escalation prevention strategies.
- Identify root causes of escalations.
- Recommend process improvements.
- Prepare regular project status reports.
- Report on customer feedback.
- Analyze customer satisfaction metrics.
- Present reports to senior management.
Work Experience
- 5 years
Education
- Master's degree
Languages
- English – Business Fluent
- Korean – Basic
- Japanese – Basic
- Chinese – Basic
Benefits
Learning & Development
- Professional development opportunities
- Qualification programs
- Internal online learning platform CurioZ
- External training courses
Career Advancement
- Attractive career paths
Company Bike
- Company bicycle subsidy
Retirement Plans
- Competitive pension plan
Bonuses & Incentives
- Annual profit-sharing bonus
Informal Culture
- Flat hierarchies
Purpose-Driven Work
- Freedom and responsibility
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Project Manager Special Customer Projects-2(m/w/x)
Overseeing special customer projects for semiconductor metrology solutions at a microchip equipment manufacturer. Master's degree in electrical engineering or material science, plus 5 years project management experience required. Access to internal online learning platform CurioZ.
Requirements
- Master's degree in electrical engineering, semiconductor manufacturing, material science, or related fields
- Experience with customers in semiconductor manufacturing (advantage)
- Five years proven Project Manager experience (customer-facing preferred)
- Strong understanding of project management methodologies and tools
- Excellent communication and interpersonal skills
- Ability to manage complex customer relationships
- Problem-solving skills
- Ability to handle challenging situations with diplomacy and tact
- Office presence at least 3 days/week
- Willingness to travel internationally up to 50%
- English fluency
- Knowledge of Korean, Japanese, or Mandarin (strong advantage)
Tasks
- Lead and oversee customer projects in semiconductor metrology.
- Act as primary customer liaison.
- Ensure clear customer communication.
- Understand customer needs and expectations.
- Understand customer business objectives.
- Align solutions to customer needs.
- Deploy solutions in the field.
- Satisfy customer requests.
- Develop detailed project plans.
- Allocate project resources.
- Deliver projects on time.
- Keep projects within scope.
- Manage projects within budget.
- Handle customer escalations.
- Resolve issues to customer satisfaction.
- Implement escalation prevention strategies.
- Identify root causes of escalations.
- Recommend process improvements.
- Prepare regular project status reports.
- Report on customer feedback.
- Analyze customer satisfaction metrics.
- Present reports to senior management.
Work Experience
- 5 years
Education
- Master's degree
Languages
- English – Business Fluent
- Korean – Basic
- Japanese – Basic
- Chinese – Basic
Benefits
Learning & Development
- Professional development opportunities
- Qualification programs
- Internal online learning platform CurioZ
- External training courses
Career Advancement
- Attractive career paths
Company Bike
- Company bicycle subsidy
Retirement Plans
- Competitive pension plan
Bonuses & Incentives
- Annual profit-sharing bonus
Informal Culture
- Flat hierarchies
Purpose-Driven Work
- Freedom and responsibility
About the Company
Carl Zeiss SMT GmbH
Industry
IT
Description
Das Unternehmen ist Technologieführer im Bereich Halbleiterfertigungs-Equipment und ermöglicht die Herstellung von leistungsfähigeren und energieeffizienteren Mikrochips.
Not a perfect match?
- Carl Zeiss SMT GmbH
Project Manager Special Customer Projects(m/w/x)
Full-timeOn-siteSeniorOberkochen - Carl Zeiss SMT GmbH
Project Manager Solutions Generation(m/w/x)
Full-timeOn-siteExperiencedOberkochen - Carl Zeiss SMT GmbH
Product Manager Data Analytics(m/w/x)
Full-timeOn-siteSeniorOberkochen - Carl Zeiss SMT GmbH
Sourcing Project Manager(m/w/x)
Full-timeOn-siteSeniorOberkochen - Carl Zeiss SMT GmbH
Product Manager Reliability(m/w/x)
Full-timeOn-siteSeniorOberkochen