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CACarl Zeiss SMT GmbH

Project Manager Special Customer Projects(m/w/x)

Oberkochen
Full-timeOn-siteSenior

Leading semiconductor metrology and inspection projects, aligning solutions with microchip manufacturer objectives. Master's in engineering/material science and 5+ years customer-facing PM experience required. Collectively agreed special payments, annual profit-sharing bonus.

Requirements

  • Master’s degree in electrical engineering, semiconductor manufacturing, material science, or related fields
  • Advantageous experience with customers in semiconductor manufacturing
  • At least five years of proven Project Manager experience, preferably customer-facing
  • Strong understanding of project management methodologies and tools
  • Excellent communication and interpersonal skills, with complex customer relationship management ability
  • Problem-solving skills and diplomatic handling of challenging situations
  • Willingness to travel internationally up to 50%
  • Fluent English
  • Very strong advantage: Korean, Japanese, or Mandarin knowledge

Tasks

  • Lead and oversee semiconductor metrology and inspection projects.
  • Act as the primary liaison for customers.
  • Ensure clear communication and understanding of customer needs.
  • Understand customer business objectives.
  • Align solutions to meet customer needs.
  • Deploy solutions in the field.
  • Satisfy customer requests.
  • Develop detailed project plans.
  • Deliver projects on time, scope, and budget.
  • Handle customer escalations.
  • Resolve issues to customer satisfaction.
  • Implement strategies to prevent future escalations.
  • Identify root causes and recommend improvements.
  • Prepare regular reports for senior management.
  • Report on project status, customer feedback, and satisfaction.

Work Experience

  • 5 years

Education

  • Master's degree

Languages

  • EnglishBusiness Fluent

Benefits

Bonuses & Incentives

  • Annual profit-sharing bonus

Learning & Development

  • Qualification programs
  • Internal online learning platform CurioZ
  • External training courses

Career Advancement

  • Attractive career paths

Company Bike

  • Company bicycle subsidy

Retirement Plans

  • Competitive pension plan

Informal Culture

  • Flat hierarchies

Purpose-Driven Work

  • Freedom and responsibility
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Carl Zeiss SMT GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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