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Project Manager - Customer Sucess(m/w/x)
Managing AI self-checkout system deployments for stadiums and canteens globally. 2-5 years B2B SaaS project management experience required. Subsidized sport membership.
Requirements
- 2–5 years in project management, operations, or client-facing roles in B2B SaaS or tech
- Experience managing complex projects with multiple stakeholders
- Excellent communication in German and English
- Structured and proactive work style
- Technical affinity and understanding of hardware/software interaction
- Ability to learn new systems quickly
- Comfortable discussing technical setup and configuration
- Experience in sports, hospitality, or venue-based industries
Tasks
- Manage go-live projects end-to-end
- Conduct project kick-offs
- Develop and maintain project timelines
- Coordinate with stakeholders
- Handle final deployment remotely and on-site
- Coordinate projects across multiple markets
- Collaborate with US colleagues
- Take ownership of client relationships post-go-live
- Conduct regular client check-ins
- Handle client escalations
- Ensure clients receive expected value
- Travel to clients in Germany, Europe, and the US
- Support Sports & Entertainment venue deployments
- Work occasional evenings and weekends for go-lives
Work Experience
- 2 - 5 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Healthcare & Fitness
- Subsidized sport membership
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Project Manager - Customer Sucess(m/w/x)
Managing AI self-checkout system deployments for stadiums and canteens globally. 2-5 years B2B SaaS project management experience required. Subsidized sport membership.
Requirements
- 2–5 years in project management, operations, or client-facing roles in B2B SaaS or tech
- Experience managing complex projects with multiple stakeholders
- Excellent communication in German and English
- Structured and proactive work style
- Technical affinity and understanding of hardware/software interaction
- Ability to learn new systems quickly
- Comfortable discussing technical setup and configuration
- Experience in sports, hospitality, or venue-based industries
Tasks
- Manage go-live projects end-to-end
- Conduct project kick-offs
- Develop and maintain project timelines
- Coordinate with stakeholders
- Handle final deployment remotely and on-site
- Coordinate projects across multiple markets
- Collaborate with US colleagues
- Take ownership of client relationships post-go-live
- Conduct regular client check-ins
- Handle client escalations
- Ensure clients receive expected value
- Travel to clients in Germany, Europe, and the US
- Support Sports & Entertainment venue deployments
- Work occasional evenings and weekends for go-lives
Work Experience
- 2 - 5 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Healthcare & Fitness
- Subsidized sport membership
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
VisioLab
Industry
IT
Description
The company is building the fastest AI-driven checkout experience in the world, powering visual self-checkouts in high-traffic environments.
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