Moss
Customer Service Specialist - German / English(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
New Job?Nejo!
The AI Job Search Engine
CA
CanvaProgram Manager - Customer Experience(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Description
You will shape the support experience for German users by blending local cultural norms with global capabilities to drive measurable service improvements and advocate for the user's voice.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in customer experience or related roles
- •Track record in launching strategic initiatives
- •Strong problem solving and decision making
- •Exceptional communication and storytelling skills
- •Independent work and cross-functional collaboration
- •Proactive and adaptable work approach
- •Ability to thrive in fast-paced environments
- •Application submitted in English
Education
Bachelor's degree
OR
Master's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Define a localized support strategy for Germany
- •Execute service strategies with local and global teams
- •Influence planning cycles and lead cross-functional implementation
- •Reduce customer effort and increase satisfaction metrics
- •Open support channels tailored to German users
- •Audit help content and chatbot responses for local relevance
- •Improve communication quality and cultural alignment
- •Advocate for German user insights in decision-making
- •Translate country priorities into actionable support initiatives
- •Bridge the gap between local needs and global capabilities
Tools & Technologies
SaaS
Languages
German – Business Fluent
English – Business Fluent
Benefits
Competitive Pay
- •Equity packages
Generous Parental Leave
- •Inclusive parental leave policy
Additional Allowances
- •Annual Vibe & Thrive allowance
Workation & Sabbatical
- •Flexible leave options
Informal Culture
- •Global team exposure
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Canva and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CA
CanvaProgram Manager - Customer Experience(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will shape the support experience for German users by blending local cultural norms with global capabilities to drive measurable service improvements and advocate for the user's voice.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in customer experience or related roles
- •Track record in launching strategic initiatives
- •Strong problem solving and decision making
- •Exceptional communication and storytelling skills
- •Independent work and cross-functional collaboration
- •Proactive and adaptable work approach
- •Ability to thrive in fast-paced environments
- •Application submitted in English
Education
Bachelor's degree
OR
Master's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Define a localized support strategy for Germany
- •Execute service strategies with local and global teams
- •Influence planning cycles and lead cross-functional implementation
- •Reduce customer effort and increase satisfaction metrics
- •Open support channels tailored to German users
- •Audit help content and chatbot responses for local relevance
- •Improve communication quality and cultural alignment
- •Advocate for German user insights in decision-making
- •Translate country priorities into actionable support initiatives
- •Bridge the gap between local needs and global capabilities
Tools & Technologies
SaaS
Languages
German – Business Fluent
English – Business Fluent
Benefits
Competitive Pay
- •Equity packages
Generous Parental Leave
- •Inclusive parental leave policy
Additional Allowances
- •Annual Vibe & Thrive allowance
Workation & Sabbatical
- •Flexible leave options
Informal Culture
- •Global team exposure
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Canva and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Canva
Industry
IT
Description
The company is a fast-growing platform that redefines how the world experiences design.
Not a perfect match?
- Moss
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Full-timeWith HomeofficeExperiencedBerlin - SD Worx
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Full-timeWith HomeofficeExperiencedBerlin