Leapsome
Technical Support Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
New Job?Nejo!
Your personal AI career agent
ASAshby
Product Support Specialist - EMEA(m/w/x)
Berlin
from 21,000 - 31,000 / year
Full-timeRemoteExperienced
Nejo AI Summary
Troubleshooting sophisticated product integrations for an end-to-end hiring platform. Experience with complex evolving products required. Unlimited PTO, 12 weeks paid family leave.
Requirements
- Experience with complex evolving products
- Curiosity in customer and workflow solutions
- Strong problem-solving and scoping skills
- Attention to detail and empathy
- Ownership and proactive principled decision-making
- B2B customer support experience
- High technical capability for complex tickets
- Ability to provide comprehensive technical solutions
- Self-starter mindset for remote work
Tasks
- Troubleshoot sophisticated product integrations
- Guide customers through detailed workflows
- Advise on product best practices
- Synthesize technical engineering work for team enablement
- Develop workflow automation to improve team efficacy
- Manage customer support tickets
- Collaborate daily with diverse market segments
- Execute projects to improve support operations
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Equity
- 10-year stock option exercise window
More Vacation Days
- Unlimited PTO
Generous Parental Leave
- Twelve weeks fully paid family leave
Modern Equipment
- Generous equipment budget
Additional Allowances
- Software and office furniture budget
- $100/month education budget
Other Benefits
- Conference coverage
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ashby and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- Via
Product Support & Operations Specialist(m/w/x)
Full-timeWith HomeofficeJuniorBerlin - Talon.One
Enterprise Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Insider One
Technical Support Specialist(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Talon.One
Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin
ASAshby
Product Support Specialist - EMEA(m/w/x)
Berlin
from 21,000 - 31,000 / year
Full-timeRemoteExperienced
Nejo AI Summary
Troubleshooting sophisticated product integrations for an end-to-end hiring platform. Experience with complex evolving products required. Unlimited PTO, 12 weeks paid family leave.
Requirements
- Experience with complex evolving products
- Curiosity in customer and workflow solutions
- Strong problem-solving and scoping skills
- Attention to detail and empathy
- Ownership and proactive principled decision-making
- B2B customer support experience
- High technical capability for complex tickets
- Ability to provide comprehensive technical solutions
- Self-starter mindset for remote work
Tasks
- Troubleshoot sophisticated product integrations
- Guide customers through detailed workflows
- Advise on product best practices
- Synthesize technical engineering work for team enablement
- Develop workflow automation to improve team efficacy
- Manage customer support tickets
- Collaborate daily with diverse market segments
- Execute projects to improve support operations
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Equity
- 10-year stock option exercise window
More Vacation Days
- Unlimited PTO
Generous Parental Leave
- Twelve weeks fully paid family leave
Modern Equipment
- Generous equipment budget
Additional Allowances
- Software and office furniture budget
- $100/month education budget
Other Benefits
- Conference coverage
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ashby and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Ashby
Industry
IT
Description
The company is in the talent acquisition software business, running the end-to-end hiring process through its own platform.
Not a perfect match?
- Leapsome
Technical Support Specialist(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Via
Product Support & Operations Specialist(m/w/x)
Full-timeWith HomeofficeJuniorBerlin - Talon.One
Enterprise Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Insider One
Technical Support Specialist(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Talon.One
Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin