Ashby
Product Support Specialist - EMEA(m/w/x)
Full-timeRemoteExperienced
Berlin
from 21,000 - 31,000 / year
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VIVia
Product Support & Operations Specialist(m/w/x)
Berlin
Full-timeWith Home OfficeJunior
Nejo AI Summary
Supporting a global transit tech provider's platform for agency partners, delivering technical and strategic responses. Prior technical support or client-facing experience preferred. Equity, weekly team lunch.
Requirements
- 1-2 years work experience, including internships
- Eagerness to grow in fast-paced, mission-driven environment
- Prior experience in technical support or client-facing role
- Meticulousness and analytical skills
- Strong process orientation
- Ability to manage multiple priorities
- Entrepreneurial problem-solving skills
- Challenge status quo mindset
- Proactive search for smarter solutions
- Natural communication skills
- Fluency in additional language (German, Spanish, Arabic, French, Italian, Dutch, or Japanese) (plus)
Tasks
- Learn Via's platform, tools, and industry context
- Prioritize operational issues
- Deliver technical and strategic responses
- Build close relationships with partners
- Understand partner realities and pain points
- Advise partners to improve deployment outcomes
- Collaborate with Product, Engineering, and Operations teams
- Address challenges across multiple functions
- Identify product and process improvement opportunities
- Liaise between partners and technical teams
- Shape prioritization and scalability decisions
Work Experience
- 1 - 2 years
Education
- High school diploma
Languages
- English – Business Fluent
Benefits
Flexible Working
- Hybrid work
Modern Office
- Office in Berlin Mitte
Competitive Pay
- Competitive compensation
- Equity
Free or Subsidized Food
- Weekly team lunch
Snacks & Drinks
- Weekly team breakfast
Healthcare & Fitness
- Urban Sports Club membership
Retirement Plans
- Company pension scheme (20% employer contribution)
More Vacation Days
- 30 vacation days
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Via and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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VIVia
Product Support & Operations Specialist(m/w/x)
Berlin
Full-timeWith Home OfficeJunior
Nejo AI Summary
Supporting a global transit tech provider's platform for agency partners, delivering technical and strategic responses. Prior technical support or client-facing experience preferred. Equity, weekly team lunch.
Requirements
- 1-2 years work experience, including internships
- Eagerness to grow in fast-paced, mission-driven environment
- Prior experience in technical support or client-facing role
- Meticulousness and analytical skills
- Strong process orientation
- Ability to manage multiple priorities
- Entrepreneurial problem-solving skills
- Challenge status quo mindset
- Proactive search for smarter solutions
- Natural communication skills
- Fluency in additional language (German, Spanish, Arabic, French, Italian, Dutch, or Japanese) (plus)
Tasks
- Learn Via's platform, tools, and industry context
- Prioritize operational issues
- Deliver technical and strategic responses
- Build close relationships with partners
- Understand partner realities and pain points
- Advise partners to improve deployment outcomes
- Collaborate with Product, Engineering, and Operations teams
- Address challenges across multiple functions
- Identify product and process improvement opportunities
- Liaise between partners and technical teams
- Shape prioritization and scalability decisions
Work Experience
- 1 - 2 years
Education
- High school diploma
Languages
- English – Business Fluent
Benefits
Flexible Working
- Hybrid work
Modern Office
- Office in Berlin Mitte
Competitive Pay
- Competitive compensation
- Equity
Free or Subsidized Food
- Weekly team lunch
Snacks & Drinks
- Weekly team breakfast
Healthcare & Fitness
- Urban Sports Club membership
Retirement Plans
- Company pension scheme (20% employer contribution)
More Vacation Days
- 30 vacation days
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Via and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Via
Industry
Transportation
Description
The company builds technology that modernizes public transportation systems, enhancing access to jobs, healthcare, and education.
Not a perfect match?
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