The AI Job Search Engine
Product Support and Operations Specialist(m/w/x)
Description
You will participate in training and mentorship while addressing operational issues and providing support. Your role involves collaborating with various teams and building partner relationships to improve products and processes.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •1-2 years of work experience
- •Effective at managing multiple tasks
- •Meticulous with attention to detail
- •Outstanding analytical and organization skills
- •Problem solver and entrepreneurial
- •Excellent communicator with the right tone
- •Bachelor’s Degree
- •Fluency in additional languages is a plus
- •Previous experience in technical support is a plus
Education
Work Experience
1 - 2 years
Tasks
- •Receive hands-on training and mentorship.
- •Prioritize operational issues and respond strategically.
- •Provide fast, high-quality ticket resolution.
- •Collaborate with Product, Engineering, and Operations teams.
- •Build strong relationships with partners as a trusted advisor.
- •Identify product and process improvement opportunities.
Languages
German – Basic
French – Basic
Italian – Basic
Dutch – Basic
Portuguese – Basic
Spanish – Basic
Japanese – Basic
Benefits
Other Benefits
- •Global employer with mobility deployments
Social Impact
- •Company committed to social good
Competitive Pay
- •Competitive compensation with stock options
Flexible Working
- •Hybrid work with lovely office
Team Events
- •Weekly team lunch and breakfast
Healthcare & Fitness
- •Urban Sports Club membership
- EucalyptusFull-timeWith HomeofficeJuniorBerlin
- Ashby
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Product Support and Operations Specialist(m/w/x)
The AI Job Search Engine
Description
You will participate in training and mentorship while addressing operational issues and providing support. Your role involves collaborating with various teams and building partner relationships to improve products and processes.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •1-2 years of work experience
- •Effective at managing multiple tasks
- •Meticulous with attention to detail
- •Outstanding analytical and organization skills
- •Problem solver and entrepreneurial
- •Excellent communicator with the right tone
- •Bachelor’s Degree
- •Fluency in additional languages is a plus
- •Previous experience in technical support is a plus
Education
Work Experience
1 - 2 years
Tasks
- •Receive hands-on training and mentorship.
- •Prioritize operational issues and respond strategically.
- •Provide fast, high-quality ticket resolution.
- •Collaborate with Product, Engineering, and Operations teams.
- •Build strong relationships with partners as a trusted advisor.
- •Identify product and process improvement opportunities.
Languages
German – Basic
French – Basic
Italian – Basic
Dutch – Basic
Portuguese – Basic
Spanish – Basic
Japanese – Basic
Benefits
Other Benefits
- •Global employer with mobility deployments
Social Impact
- •Company committed to social good
Competitive Pay
- •Competitive compensation with stock options
Flexible Working
- •Hybrid work with lovely office
Team Events
- •Weekly team lunch and breakfast
Healthcare & Fitness
- •Urban Sports Club membership
About the Company
Via
Industry
IT
Description
Via is a fast-paced, mission-driven tech company using technology to transform transportation around the world. They aim to create modern and efficient public transportation systems for greater access to jobs, healthcare, and education.
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