Eye Security
Senior Insurance Operations Specialist(m/w/x)
Full-time/Part-timeWith HomeofficeSenior
Berlin
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FIFinom
Payment Operations - Senior Claims Analyst(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing customer claims and ensuring audit-ready files for a European fintech startup. Native/C1 German and 3 years of claims processing experience required. Work & Swim Program in Cyprus, stock options.
Requirements
- Native/C1 level German
- Three (3) years of experience in claims processing, operations, mail handling, or administrative support
- Strong independent judgment, decision-making, and analytical skills
- Experience or strong interest in legal field
- Proficient with MS Office or Google Suite
- Highly organized with strong attention to detail
- Excellent interpersonal and negotiation skills
- Comfortable handling physical documentation and confidential information
- Able to work independently in fast-paced operational environment with changing priorities
- Willingness and ability to travel when operationally required
- Bachelor’s degree preferred
- Experience with document scanning, archiving, or mail operations is a strong advantage
- JIRA usage
Tasks
- Manage customer claims efficiently and professionally
- Own and manage your own caseload
- Support teammates as needed
- Ensure claim files are accurate and audit-ready
- Collect and record required documentation
- Work closely with bailiffs, police, and external third parties
- Communicate effectively with stakeholders for case resolution
- Handle claims from multiple sources
- Process incoming physical mail related to claims and legal requests
- Manage mail for seizures, insolvencies, and RFIs
- Coordinate scanning and uploading of physical documents
- Organize and securely store physical mail
- Monitor and escalate mail handling incidents
- Travel to resolve urgent operational issues
- Support the Claims team with operational tasks
- Handle sensitive documents securely
- Comply with internal compliance and data protection requirements
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- German – Native
Tools & Technologies
- MS Office
- Google Suite
- JIRA
Benefits
Learning & Development
- Continuous personal and professional development
Competitive Pay
- Stock options program
Informal Culture
- Modern, friendly, and eco-conscious corporate culture
Workation & Sabbatical
- Work & Swim Program in Cyprus
Flexible Working
- Work-life balance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Finom and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FIFinom
Payment Operations - Senior Claims Analyst(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Managing customer claims and ensuring audit-ready files for a European fintech startup. Native/C1 German and 3 years of claims processing experience required. Work & Swim Program in Cyprus, stock options.
Requirements
- Native/C1 level German
- Three (3) years of experience in claims processing, operations, mail handling, or administrative support
- Strong independent judgment, decision-making, and analytical skills
- Experience or strong interest in legal field
- Proficient with MS Office or Google Suite
- Highly organized with strong attention to detail
- Excellent interpersonal and negotiation skills
- Comfortable handling physical documentation and confidential information
- Able to work independently in fast-paced operational environment with changing priorities
- Willingness and ability to travel when operationally required
- Bachelor’s degree preferred
- Experience with document scanning, archiving, or mail operations is a strong advantage
- JIRA usage
Tasks
- Manage customer claims efficiently and professionally
- Own and manage your own caseload
- Support teammates as needed
- Ensure claim files are accurate and audit-ready
- Collect and record required documentation
- Work closely with bailiffs, police, and external third parties
- Communicate effectively with stakeholders for case resolution
- Handle claims from multiple sources
- Process incoming physical mail related to claims and legal requests
- Manage mail for seizures, insolvencies, and RFIs
- Coordinate scanning and uploading of physical documents
- Organize and securely store physical mail
- Monitor and escalate mail handling incidents
- Travel to resolve urgent operational issues
- Support the Claims team with operational tasks
- Handle sensitive documents securely
- Comply with internal compliance and data protection requirements
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- German – Native
Tools & Technologies
- MS Office
- Google Suite
- JIRA
Benefits
Learning & Development
- Continuous personal and professional development
Competitive Pay
- Stock options program
Informal Culture
- Modern, friendly, and eco-conscious corporate culture
Workation & Sabbatical
- Work & Swim Program in Cyprus
Flexible Working
- Work-life balance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Finom and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Finom
Industry
FinancialServices
Description
The company develops an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing.
Not a perfect match?
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