BD Rowa Germany GmbH
Partner Management Support Expert(m/w/x)
Full-time/Part-timeOn-siteExperienced
Kelberg
from 87,375 / year
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BEBecton, Dickinson and Company
Partner Management Training Specialist(m/w/x)
Kelberg
from 69,000 / year
Full-time, Part-timeOn-siteJunior
Nejo AI Summary
Managing BPO partner training for MedTech product knowledge and process updates. Initial Service Desk or customer support experience required. Global BPO partner collaboration.
Requirements
- Completed commercial or technical education or equivalent qualification
- Initial experience in Service Desk or customer support
- Good knowledge of MS Office applications
- Strong communication skills and customer orientation
- Independent and structured working style
- Team player with resilience
- Very good command of English
Tasks
- Manage the relationship with the BPO partner
- Prepare the service provider with necessary technical knowledge
- Ensure relevant trainings and C2Cs are assigned and updated
- Communicate changes to key products and processes to the BPO
- Develop and update governance and training materials
- Maintain and update the knowledge base for partners
- Contribute to the continuous improvement of Service Desk processes
- Proactively communicate with partners about their requests
- Support the Partner Management Team with administrative tasks
Education
- Vocational certification
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Becton, Dickinson and Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BEBecton, Dickinson and Company
Partner Management Training Specialist(m/w/x)
Kelberg
from 69,000 / year
Full-time, Part-timeOn-siteJunior
Nejo AI Summary
Managing BPO partner training for MedTech product knowledge and process updates. Initial Service Desk or customer support experience required. Global BPO partner collaboration.
Requirements
- Completed commercial or technical education or equivalent qualification
- Initial experience in Service Desk or customer support
- Good knowledge of MS Office applications
- Strong communication skills and customer orientation
- Independent and structured working style
- Team player with resilience
- Very good command of English
Tasks
- Manage the relationship with the BPO partner
- Prepare the service provider with necessary technical knowledge
- Ensure relevant trainings and C2Cs are assigned and updated
- Communicate changes to key products and processes to the BPO
- Develop and update governance and training materials
- Maintain and update the knowledge base for partners
- Contribute to the continuous improvement of Service Desk processes
- Proactively communicate with partners about their requests
- Support the Partner Management Team with administrative tasks
Education
- Vocational certification
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Becton, Dickinson and Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Becton, Dickinson and Company
Industry
Healthcare
Description
The company is one of the largest global medical technology companies, advancing health through innovative MedTech products.
Not a perfect match?
- BD Rowa Germany GmbH
Partner Management Support Expert(m/w/x)
Full-time/Part-timeOn-siteExperiencedKelbergfrom 87,375 / year - 0727 BD Rowa Germany GmbH
HR Business Partner(m/w/x)
Full-timeOn-siteExperiencedKelbergfrom 97,400 / year - 0727 BD Rowa Germany GmbH
Auszubildender Industriekaufmann(m/w/x)
Full-timeApprenticeshipOn-siteKelbergfrom 43,500 / year - Becton, Dickinson and Company
Project Manager/Engineer – Industrialization & Development(m/w/x)
Full-time/Part-timeOn-siteJuniorKelbergfrom 97,400 / year - 0727 BD Rowa Germany GmbH
Duales Studium BWL- Digital Commerce Management(m/w/x)
Full-timeWorking StudentOn-siteKelbergfrom 43,500 / year