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Partner Delivery Manager(m/w/x)
Client onboarding and technical setup for a wealth creation platform in crypto, stocks, and commodities. Technical adeptness for software implementation and multi-project management skills required. 25 days work from anywhere, stock option plan, confidential coaching.
Requirements
- Client-focused professional with customer service passion
- Project management and multi-project prioritization skills
- Technical adeptness and software implementation experience
- Problem solving and proactive process improvement
- Excellent communication and stakeholder engagement skills
- Adaptability and accountability in dynamic environments
Tasks
- Lead the end-to-end client onboarding process
- Ensure smooth transitions from sales to active platform use
- Manage relationships as the primary client contact
- Deliver tailored onboarding plans for new clients
- Provide technical guidance for setup and configuration
- Assist clients with technical troubleshooting
- Collaborate with product, engineering, and support teams
- Improve onboarding processes using feedback and analytics
- Provide 30-day hypercare support post-onboarding
- Hand over successful clients to the customer success team
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Hybrid working model
- 25 days work from anywhere
Competitive Pay
- Stock option plan
Mental Health Support
- Confidential coaching and counselling
- Mental health resources
More Vacation Days
- 3 additional days off
Learning & Development
- Unlimited Udemy access
Corporate Discounts
- Partner discounts and rewards
Generous Parental Leave
- 8-week parent leave
Additional Allowances
- Home office budget
Free or Subsidized Food
- Free onsite dining
Job Security
- Tenure recognition and rewards
Other Benefits
- Bitpanda-branded merchandise
Team Events
- Company events
Not a perfect match?
- BitpandaFull-timeWith HomeofficeExperiencedWien, Berlin
- Bitpanda
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Partner Management Lead(m/w/x)
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Senior Product Manager, Custody(m/w/x)
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Partner Delivery Manager(m/w/x)
Client onboarding and technical setup for a wealth creation platform in crypto, stocks, and commodities. Technical adeptness for software implementation and multi-project management skills required. 25 days work from anywhere, stock option plan, confidential coaching.
Requirements
- Client-focused professional with customer service passion
- Project management and multi-project prioritization skills
- Technical adeptness and software implementation experience
- Problem solving and proactive process improvement
- Excellent communication and stakeholder engagement skills
- Adaptability and accountability in dynamic environments
Tasks
- Lead the end-to-end client onboarding process
- Ensure smooth transitions from sales to active platform use
- Manage relationships as the primary client contact
- Deliver tailored onboarding plans for new clients
- Provide technical guidance for setup and configuration
- Assist clients with technical troubleshooting
- Collaborate with product, engineering, and support teams
- Improve onboarding processes using feedback and analytics
- Provide 30-day hypercare support post-onboarding
- Hand over successful clients to the customer success team
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Hybrid working model
- 25 days work from anywhere
Competitive Pay
- Stock option plan
Mental Health Support
- Confidential coaching and counselling
- Mental health resources
More Vacation Days
- 3 additional days off
Learning & Development
- Unlimited Udemy access
Corporate Discounts
- Partner discounts and rewards
Generous Parental Leave
- 8-week parent leave
Additional Allowances
- Home office budget
Free or Subsidized Food
- Free onsite dining
Job Security
- Tenure recognition and rewards
Other Benefits
- Bitpanda-branded merchandise
Team Events
- Company events
About the Company
Bitpanda
Industry
FinancialServices
Description
The company simplifies wealth creation through a user-friendly platform for investing in cryptocurrencies, stocks, and commodities.
Not a perfect match?
- Bitpanda
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Partner Management Lead(m/w/x)
Full-timeWith HomeofficeExperiencedWienfrom 75,000 / year - Bitpanda
Senior Product Manager, Custody(m/w/x)
Full-timeWith HomeofficeManagementWien