Bitpanda
Head of VIP Relationships(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin, Wien
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BI
BitpandaHead of VIP Relationships(m/w/x)
Wien, Berlin
Full-timeWith Home OfficeExperienced
Description
You will lead the company's VIP strategy and relationship team, balancing high-level growth planning with hands-on account management to deliver a premium experience in a regulated environment.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in finance, trading, wealth management, or crypto
- •Management of high-value or institutional client segments
- •Commercial drive, stakeholder, and people-leadership skills
- •Understanding of regulated environments and risk considerations
- •Discretion, ownership, and seniority in client interactions
Work Experience
approx. 1 - 4 years
Tasks
- •Define and execute a global VIP strategy
- •Drive customer acquisition and retention
- •Optimize the VIP service model and onboarding
- •Design premium core value propositions
- •Lead and scale the relationship management team
- •Oversee high-value strategic accounts personally
- •Act as a senior escalation point
- •Translate VIP insights into actionable initiatives
- •Identify cross-sell opportunities across the portfolio
- •Monitor VIP performance metrics and reporting
- •Ensure adherence to regulatory and AML standards
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
- •25 days work from anywhere
Competitive Pay
- •Competitive total compensation package
- •Stock option plan
Mental Health Support
- •Confidential coaching and counselling
- •Mental health resources
More Vacation Days
- •3 additional days off
Learning & Development
- •Unlimited Udemy access
Corporate Discounts
- •Exclusive discounts and rewards
Generous Parental Leave
- •8-week gender-neutral parent leave
Additional Allowances
- •Home office budget
Free or Subsidized Food
- •Free onsite dining
Job Security
- •Tenure recognition and rewards
Other Benefits
- •Exclusive Bitpanda-branded merchandise
Team Events
- •Company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bitpanda and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BI
BitpandaHead of VIP Relationships(m/w/x)
Wien, Berlin
Full-timeWith Home OfficeExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will lead the company's VIP strategy and relationship team, balancing high-level growth planning with hands-on account management to deliver a premium experience in a regulated environment.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in finance, trading, wealth management, or crypto
- •Management of high-value or institutional client segments
- •Commercial drive, stakeholder, and people-leadership skills
- •Understanding of regulated environments and risk considerations
- •Discretion, ownership, and seniority in client interactions
Work Experience
approx. 1 - 4 years
Tasks
- •Define and execute a global VIP strategy
- •Drive customer acquisition and retention
- •Optimize the VIP service model and onboarding
- •Design premium core value propositions
- •Lead and scale the relationship management team
- •Oversee high-value strategic accounts personally
- •Act as a senior escalation point
- •Translate VIP insights into actionable initiatives
- •Identify cross-sell opportunities across the portfolio
- •Monitor VIP performance metrics and reporting
- •Ensure adherence to regulatory and AML standards
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
- •25 days work from anywhere
Competitive Pay
- •Competitive total compensation package
- •Stock option plan
Mental Health Support
- •Confidential coaching and counselling
- •Mental health resources
More Vacation Days
- •3 additional days off
Learning & Development
- •Unlimited Udemy access
Corporate Discounts
- •Exclusive discounts and rewards
Generous Parental Leave
- •8-week gender-neutral parent leave
Additional Allowances
- •Home office budget
Free or Subsidized Food
- •Free onsite dining
Job Security
- •Tenure recognition and rewards
Other Benefits
- •Exclusive Bitpanda-branded merchandise
Team Events
- •Company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bitpanda and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Bitpanda
Industry
FinancialServices
Description
The company simplifies wealth creation through a user-friendly platform for investing in cryptocurrencies, stocks, and commodities.
Not a perfect match?
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