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Order Management Specialist(m/w/x)
Processing EU orders for solar inverters and energy management solutions via phone, email, or mail. Bachelor's degree in logistics or international trade required. Internal growth opportunities, international environment.
Requirements
- Bachelor’s degree in logistics or international trade
- At least 2 years of working experience in office setting
- Experience in administrative or sales support role
- Previous experience in PV inverter industry
- Ability to work independently and focused
- Work in dynamic, fast-paced environment
- Quick learner
- Desire to increase knowledge in clean-tech industry
- Self-motivated and performance driven
- Excellent interpersonal and communication skills
- Can-do attitude and hands-on mindset
- Proactive, dynamic, solution and customer oriented
Tasks
- Process, sort, and route EU order mail
- Handle orders via phone, email, or mail
- Verify order prices, discounts, and product numbers
- Create and process orders in the ERP system
- Process rush order requests
- Review pending orders and customer requests
- Answer phone calls and direct callers
- Update and sort files
- Draft and proofread correspondence
- Liaise with BU International, sales, and logistics
- Collaborate with Solplanet International (China)
- Provide support for order fulfillment
- Suggest improvements for platform and system
- Rework software or product labels
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Benefits
Informal Culture
- Spirited and diverse team
- Open-minded environment
- International environment
- Flat hierarchies
Learning & Development
- Personal and professional development
Career Advancement
- Internal growth opportunities
- Long-term career path
Startup Environment
- Ambitious, energetic, growing team
- Fast decision making
Sustainability Focus
- Renewable energy industry
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Order Management Specialist(m/w/x)
Processing EU orders for solar inverters and energy management solutions via phone, email, or mail. Bachelor's degree in logistics or international trade required. Internal growth opportunities, international environment.
Requirements
- Bachelor’s degree in logistics or international trade
- At least 2 years of working experience in office setting
- Experience in administrative or sales support role
- Previous experience in PV inverter industry
- Ability to work independently and focused
- Work in dynamic, fast-paced environment
- Quick learner
- Desire to increase knowledge in clean-tech industry
- Self-motivated and performance driven
- Excellent interpersonal and communication skills
- Can-do attitude and hands-on mindset
- Proactive, dynamic, solution and customer oriented
Tasks
- Process, sort, and route EU order mail
- Handle orders via phone, email, or mail
- Verify order prices, discounts, and product numbers
- Create and process orders in the ERP system
- Process rush order requests
- Review pending orders and customer requests
- Answer phone calls and direct callers
- Update and sort files
- Draft and proofread correspondence
- Liaise with BU International, sales, and logistics
- Collaborate with Solplanet International (China)
- Provide support for order fulfillment
- Suggest improvements for platform and system
- Rework software or product labels
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Benefits
Informal Culture
- Spirited and diverse team
- Open-minded environment
- International environment
- Flat hierarchies
Learning & Development
- Personal and professional development
Career Advancement
- Internal growth opportunities
- Long-term career path
Startup Environment
- Ambitious, energetic, growing team
- Fast decision making
Sustainability Focus
- Renewable energy industry
About the Company
Solplanet
Industry
EnergyAutomation
Description
AISWEI is a leading provider of renewable energy solutions, offering solar inverters, batteries, EV chargers, heat pumps, and energy management solutions. With over 15 years of R&D and manufacturing expertise, AISWEI is one of the largest manufacturers of solar string inverters globally.
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