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TETechtronic Industries Central Europe GmbH

Mitarbeiter im Vertriebsinnendienst (Customer Service/Auftragsbearbeitung)(m/w/x)

Hilden
Full-timeOn-siteJunior

In this role, you will manage the full order cycle from SAP entry to complaint resolution, ensuring smooth communication between customers and internal teams like sales and accounting.

Requirements

  • Deutsch fließend und gute Englischkenntnisse
  • Kaufmännische Ausbildung oder erste Customer Service Erfahrung
  • Gute PC- und MS Office Kenntnisse
  • Freude an serviceorientierter Kommunikation
  • Selbstorganisation und strukturiertes Arbeiten
  • Lust auf dynamisches, internationales Umfeld
  • Idealerweise SAP/R3 oder ERP-System Kenntnisse

Tasks

  • Enter customer orders into the SAP/R3 ERP system
  • Clarify order-related questions with relevant departments
  • Respond to inquiries regarding delivery dates
  • Resolve complaints and issue credit or debit notes
  • Monitor and approve customer orders sent via EDI
  • Coordinate regularly with sales, marketing, and accounting

Education

Vocational certification

Languages

GermanBusiness FluentEnglishBusiness Fluent

Tools & Technologies

PCMS OfficeSAP/R3ERP-Systemen
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