iwoca
Commercial Strategy & Operations Analyst(m/w/x)
Full-timeOn-siteJunior
Berlin, Frankfurt am Main
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IWiwoca
Operations Strategy Manager(m/w/x)
Frankfurt am Main, Berlin
from 100,000 / year
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Developing operational strategies for customer service at a firm supporting entrepreneurs, exploring AI for efficiency and optimizing customer contact journeys. Strategy consultancy, tech, or finance experience with a strong STEM degree required. Free birthday holiday, one-month paid sabbatical.
Requirements
- Experience in strategy consultancy, tech, or finance
- Analytical background with strong STEM degree
- Critical thinking and problem-solving skills
- Experience implementing product or process improvements
- Strong written and verbal communication skills
- Experience with Python or SQL (Bonus)
- Enthusiasm to learn data tools
- Proven experience driving operational excellence
Tasks
- Collaborate with Operations to solve critical business problems
- Explore AI applications to improve team efficiency
- Forecast capacity needs to eliminate operational bottlenecks
- Evaluate and test customer contact strategies across the journey
- Conduct data analysis to shape effective solutions
- Partner with the Operations Strategy Data Scientist for advanced analytics
- Implement operational changes with Operations and Tech teams
- Assess the impact of business developments on Operations
- Adapt department processes to align with future strategies
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Python
- SQL
Benefits
Informal Culture
- International team
- Company-wide talks
Startup Environment
- Growth-mindset environment
More Vacation Days
- 26 days vacation
- Free birthday holiday
Workation & Sabbatical
- One-month paid sabbatical
Mental Health Support
- Mental health support
Team Events
- Annual winter ski trip
- Annual summer trip
Healthcare & Fitness
- Gym membership program
Public Transport Subsidies
- Deutschlandticket contribution
Retirement Plans
- Company pension
Parking & Commuter Benefits
- Great office locations
Purpose-Driven Work
- Paid volunteer day
Corporate Discounts
- Corporate benefits discounts
Snacks & Drinks
- Fully stocked fridges
- Healthy and unhealthy snacks
Learning & Development
- Learning and development budget
- Learning German budget
- Access to learning platforms
Additional Allowances
- Book budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of iwoca and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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IWiwoca
Operations Strategy Manager(m/w/x)
Frankfurt am Main, Berlin
from 100,000 / year
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Developing operational strategies for customer service at a firm supporting entrepreneurs, exploring AI for efficiency and optimizing customer contact journeys. Strategy consultancy, tech, or finance experience with a strong STEM degree required. Free birthday holiday, one-month paid sabbatical.
Requirements
- Experience in strategy consultancy, tech, or finance
- Analytical background with strong STEM degree
- Critical thinking and problem-solving skills
- Experience implementing product or process improvements
- Strong written and verbal communication skills
- Experience with Python or SQL (Bonus)
- Enthusiasm to learn data tools
- Proven experience driving operational excellence
Tasks
- Collaborate with Operations to solve critical business problems
- Explore AI applications to improve team efficiency
- Forecast capacity needs to eliminate operational bottlenecks
- Evaluate and test customer contact strategies across the journey
- Conduct data analysis to shape effective solutions
- Partner with the Operations Strategy Data Scientist for advanced analytics
- Implement operational changes with Operations and Tech teams
- Assess the impact of business developments on Operations
- Adapt department processes to align with future strategies
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Python
- SQL
Benefits
Informal Culture
- International team
- Company-wide talks
Startup Environment
- Growth-mindset environment
More Vacation Days
- 26 days vacation
- Free birthday holiday
Workation & Sabbatical
- One-month paid sabbatical
Mental Health Support
- Mental health support
Team Events
- Annual winter ski trip
- Annual summer trip
Healthcare & Fitness
- Gym membership program
Public Transport Subsidies
- Deutschlandticket contribution
Retirement Plans
- Company pension
Parking & Commuter Benefits
- Great office locations
Purpose-Driven Work
- Paid volunteer day
Corporate Discounts
- Corporate benefits discounts
Snacks & Drinks
- Fully stocked fridges
- Healthy and unhealthy snacks
Learning & Development
- Learning and development budget
- Learning German budget
- Access to learning platforms
Additional Allowances
- Book budget
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of iwoca and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
iwoca
Industry
FinancialServices
Description
Das Unternehmen unterstützt Unternehmer*innen bei der optimalen Nutzung ihrer Produkte durch exzellenten Kundenservice.
Not a perfect match?
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