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Operations Manager-Dutch speaking(m/w/x)
Setting up and developing customer service projects, designing processes from scratch for a Dutch-speaking market. Solid operations or project management experience required. 30 days vacation, monthly lunch allowance, and job leasing option.
Requirements
- Solid experience in operations or project management
- Ideally established or developed structures/processes
- Entrepreneurial thinking
- Quick identification of interconnections
- Development of operationally effective and economically sound solutions
- Taking responsibility
- Independent initiative driving
- Clear priority setting
- Well-founded decision-making in dynamic situations
- Clear, engaging communication
- Motivation, alignment, and development of teams
- German language skills
- English language skills
- Organised and solution-oriented work
- Action capability in complex situations
- Quick adaptation to new requirements
Tasks
- Set up and develop customer service project
- Design processes from scratch
- Develop scalable structures
- Manage team leads and remote teams
- Identify and prioritize inefficiencies
- Implement sustainable solutions
- Manage projects holistically
- Act as central point of contact for clients
- Keep business objectives in focus
- Drive projects forward
- Lead team leads and staff
- Set clear targets
- Establish regular feedback structures
- Develop organization continuously
- Create environment of personal responsibility and performance
- Analyse relevant KPIs
- Derive well-founded actions
- Make independent operational decisions
- Prioritize effectively
- Ensure swift implementation
- Work closely with internal functions
- Coordinate stakeholders
- Ensure smooth operations
- Contribute to strategic development
- Help scale organization sustainably
Work Experience
- 2 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
More Vacation Days
- 30 days of vacation
Additional Allowances
- Monthly lunch allowance
- Monthly 'Givve' card top-up
Corporate Discounts
- Corporate Benefits discounts
Company Bike
- JobRad leasing option
Retirement Plans
- Pension contributions
Team Events
- Team and company events
Flexible Working
- Flexible hybrid model
Informal Culture
- Dog-friendly offices
- Open and authentic culture
- High-performing and humorous team
Modern Office
- Modern offices
Workation & Sabbatical
- Work from EU (2 weeks/year)
Purpose-Driven Work
- Opportunity to shape company
- Opportunity to take responsibility
Startup Environment
- Opportunity to drive innovation
Career Advancement
- Opportunity for personal development
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Operations Manager-Dutch speaking(m/w/x)
Setting up and developing customer service projects, designing processes from scratch for a Dutch-speaking market. Solid operations or project management experience required. 30 days vacation, monthly lunch allowance, and job leasing option.
Requirements
- Solid experience in operations or project management
- Ideally established or developed structures/processes
- Entrepreneurial thinking
- Quick identification of interconnections
- Development of operationally effective and economically sound solutions
- Taking responsibility
- Independent initiative driving
- Clear priority setting
- Well-founded decision-making in dynamic situations
- Clear, engaging communication
- Motivation, alignment, and development of teams
- German language skills
- English language skills
- Organised and solution-oriented work
- Action capability in complex situations
- Quick adaptation to new requirements
Tasks
- Set up and develop customer service project
- Design processes from scratch
- Develop scalable structures
- Manage team leads and remote teams
- Identify and prioritize inefficiencies
- Implement sustainable solutions
- Manage projects holistically
- Act as central point of contact for clients
- Keep business objectives in focus
- Drive projects forward
- Lead team leads and staff
- Set clear targets
- Establish regular feedback structures
- Develop organization continuously
- Create environment of personal responsibility and performance
- Analyse relevant KPIs
- Derive well-founded actions
- Make independent operational decisions
- Prioritize effectively
- Ensure swift implementation
- Work closely with internal functions
- Coordinate stakeholders
- Ensure smooth operations
- Contribute to strategic development
- Help scale organization sustainably
Work Experience
- 2 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
More Vacation Days
- 30 days of vacation
Additional Allowances
- Monthly lunch allowance
- Monthly 'Givve' card top-up
Corporate Discounts
- Corporate Benefits discounts
Company Bike
- JobRad leasing option
Retirement Plans
- Pension contributions
Team Events
- Team and company events
Flexible Working
- Flexible hybrid model
Informal Culture
- Dog-friendly offices
- Open and authentic culture
- High-performing and humorous team
Modern Office
- Modern offices
Workation & Sabbatical
- Work from EU (2 weeks/year)
Purpose-Driven Work
- Opportunity to shape company
- Opportunity to take responsibility
Startup Environment
- Opportunity to drive innovation
Career Advancement
- Opportunity for personal development
About the Company
yoummday
Industry
Management
Description
Das Unternehmen ist eine innovative SaaS-Plattform, die Unternehmen mit hochqualifizierten Freelance-Callcenter-Agent:innen weltweit verbindet.
Not a perfect match?
- ROI Marketing GmbH
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Customer Service Specialist - German / English(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - AUTO1 Group
Project Manager - Operations(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - CUBOS
Operations Manager Charge Point Operations (CPO)(m/w/x)
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