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EU
Eucalyptus
20d ago

Operations Associate (Clinical Operations)(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced

Description

In this operations-first role, you will manage the daily backbone of clinical services, from capacity planning to performance tracking, while collaborating with teams to enhance workflows and improve patient outcomes in a dynamic healthcare environment.

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Requirements

  • •Experience in operations, consulting, healthcare operations, or a scaling digital health environment
  • •Strong operational skills with data, KPIs, forecasting, and tools
  • •Proven ability to coordinate stakeholders with different priorities
  • •Comfortable working in ambiguous, fast-changing environments
  • •Fluency in German (spoken and written)
  • •Clinical or healthcare background and/or exposure to weight-loss care, GLP-1 treatments, or chronic care models

Education

Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Own clinical capacity planning
  • •Forecast demand for consultations
  • •Plan doctor supply for scaling
  • •Track and improve performance across key KPIs
  • •Monitor response times and utilization rates
  • •Manage day-to-day clinical operations
  • •Coordinate with internal teams and third-party providers
  • •Support recruitment and onboarding of new doctors
  • •Ensure operational readiness for new providers
  • •Partner with Product & Tech to enhance clinical workflows
  • •Improve internal tools and patient/doctor experiences
  • •Document and build processes for consistency
  • •Enhance efficiency and scalability of operations
  • •Support clinical safety and protocol alignment
  • •Contribute to operational improvement projects

Tools & Technologies

spreadsheetsdashboards

Languages

German – Business Fluent

Benefits

Learning & Development

  • •Annual learning budgets

Other Benefits

  • •Professional development leave

Mentorship & Coaching

  • •Peer shadowing

Informal Culture

  • •Global knowledge-sharing culture

More Vacation Days

  • •25 days of annual leave

Healthcare & Fitness

  • •Wellness allowance

Workation & Sabbatical

  • •3 weeks of work-from-anywhere

Flexible Working

  • •Hybrid work

Modern Office

  • •Energising office

Team Events

  • •Regular socials
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