iwoca
Customer Success Advisor - German speaking(m/w/x)
Full-timeWith HomeofficeExperienced
from 30,000 - 38,000 / year
Berlin, Frankfurt am Main
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MO
MossGraduate Operations Associate(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Description
You will build a strong FinTech foundation by resolving complex customer inquiries and collaborating across teams to optimize internal processes and operational impact.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Motivation and detail-oriented mindset
- •Bachelor’s degree in Business, Finance, Economics, Law, or comparable experience
- •Native-level German (C2) and strong English skills (min. C1)
- •Interest in FinTech, financial processes, or operational excellence
- •Proactive, hands-on mindset and willingness to take ownership
- •Strong communication skills in German
- •Methodical work style and accuracy with data
- •Analytical thinking and logical problem-solving skills
- •Customer orientation and professional empathy
- •Resilience and organizational skills
- •Willingness to learn and adapt to new tools
Education
Bachelor's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Guide German customers through phone, chat, and email
- •Provide clear solutions to build customer trust
- •Investigate complex cases to identify root causes
- •Assess potential risks and escalate issues appropriately
- •Collaborate with Compliance, Product, and Risk teams
- •Improve internal workflows with cross-functional colleagues
- •Utilize internal tools to maintain operational excellence
- •Contribute ideas to optimize processes and data quality
Languages
German – Native
English – Business Fluent
Benefits
Competitive Pay
- •Equity
Job Security
- •Strong operational foundation
Mentorship & Coaching
- •Structured onboarding
Learning & Development
- •Hands-on training
- •600 EUR/GBP L&D Budget
Career Advancement
- •Clear growth paths
Purpose-Driven Work
- •Early responsibility
Workation & Sabbatical
- •20 days work from abroad
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MO
MossGraduate Operations Associate(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will build a strong FinTech foundation by resolving complex customer inquiries and collaborating across teams to optimize internal processes and operational impact.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Motivation and detail-oriented mindset
- •Bachelor’s degree in Business, Finance, Economics, Law, or comparable experience
- •Native-level German (C2) and strong English skills (min. C1)
- •Interest in FinTech, financial processes, or operational excellence
- •Proactive, hands-on mindset and willingness to take ownership
- •Strong communication skills in German
- •Methodical work style and accuracy with data
- •Analytical thinking and logical problem-solving skills
- •Customer orientation and professional empathy
- •Resilience and organizational skills
- •Willingness to learn and adapt to new tools
Education
Bachelor's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Guide German customers through phone, chat, and email
- •Provide clear solutions to build customer trust
- •Investigate complex cases to identify root causes
- •Assess potential risks and escalate issues appropriately
- •Collaborate with Compliance, Product, and Risk teams
- •Improve internal workflows with cross-functional colleagues
- •Utilize internal tools to maintain operational excellence
- •Contribute ideas to optimize processes and data quality
Languages
German – Native
English – Business Fluent
Benefits
Competitive Pay
- •Equity
Job Security
- •Strong operational foundation
Mentorship & Coaching
- •Structured onboarding
Learning & Development
- •Hands-on training
- •600 EUR/GBP L&D Budget
Career Advancement
- •Clear growth paths
Purpose-Driven Work
- •Early responsibility
Workation & Sabbatical
- •20 days work from abroad
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Moss
Industry
FinancialServices
Description
Moss is a SaaS scale-up founded in Berlin, aiming to power SMBs' spend across Europe with a fully digital, AI-driven solution.
Not a perfect match?
- iwoca
Customer Success Advisor - German speaking(m/w/x)
Full-timeWith HomeofficeExperiencedfrom 30,000 - 38,000 / yearBerlin, Frankfurt am Main - Scalable GmbH
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Phone Support Agent(m/w/x)
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