Pliant
Customer Support Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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MOMoss
Graduate Operations Associate(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Guiding German SMB customers on a digital spend solution, investigating complex cases at a FinTech SaaS scale-up. Native-level German (C2) and C1 English skills required. Equity package.
Requirements
- Motivation and detail-oriented mindset
- Bachelor’s degree in Business, Finance, Economics, Law, or comparable experience
- Native-level German (C2) and strong English skills (min. C1)
- Interest in FinTech, financial processes, or operational excellence
- Proactive, hands-on mindset and willingness to take ownership
- Strong communication skills in German
- Methodical work style and accuracy with data
- Analytical thinking and logical problem-solving skills
- Customer orientation and professional empathy
- Resilience and organizational skills
- Willingness to learn and adapt to new tools
Tasks
- Guide German customers through phone, chat, and email
- Provide clear solutions to build customer trust
- Investigate complex cases to identify root causes
- Assess potential risks and escalate issues appropriately
- Collaborate with Compliance, Product, and Risk teams
- Improve internal workflows with cross-functional colleagues
- Utilize internal tools to maintain operational excellence
- Contribute ideas to optimize processes and data quality
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Benefits
Competitive Pay
- Equity
Job Security
- Strong operational foundation
Mentorship & Coaching
- Structured onboarding
Learning & Development
- Hands-on training
- 600 EUR/GBP L&D Budget
Career Advancement
- Clear growth paths
Purpose-Driven Work
- Early responsibility
Workation & Sabbatical
- 20 days work from abroad
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MOMoss
Graduate Operations Associate(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Guiding German SMB customers on a digital spend solution, investigating complex cases at a FinTech SaaS scale-up. Native-level German (C2) and C1 English skills required. Equity package.
Requirements
- Motivation and detail-oriented mindset
- Bachelor’s degree in Business, Finance, Economics, Law, or comparable experience
- Native-level German (C2) and strong English skills (min. C1)
- Interest in FinTech, financial processes, or operational excellence
- Proactive, hands-on mindset and willingness to take ownership
- Strong communication skills in German
- Methodical work style and accuracy with data
- Analytical thinking and logical problem-solving skills
- Customer orientation and professional empathy
- Resilience and organizational skills
- Willingness to learn and adapt to new tools
Tasks
- Guide German customers through phone, chat, and email
- Provide clear solutions to build customer trust
- Investigate complex cases to identify root causes
- Assess potential risks and escalate issues appropriately
- Collaborate with Compliance, Product, and Risk teams
- Improve internal workflows with cross-functional colleagues
- Utilize internal tools to maintain operational excellence
- Contribute ideas to optimize processes and data quality
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Benefits
Competitive Pay
- Equity
Job Security
- Strong operational foundation
Mentorship & Coaching
- Structured onboarding
Learning & Development
- Hands-on training
- 600 EUR/GBP L&D Budget
Career Advancement
- Clear growth paths
Purpose-Driven Work
- Early responsibility
Workation & Sabbatical
- 20 days work from abroad
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Moss
Industry
FinancialServices
Description
Moss is a SaaS scale-up founded in Berlin, aiming to power SMBs' spend across Europe with a fully digital, AI-driven solution.
Not a perfect match?
- Pliant
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Full-timeWith HomeofficeExperiencedBerlin - Moss
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Customer Success Advisor - German speaking(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin, Frankfurt am Mainfrom 30,000 - 38,000 / year