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Onsite Support Engineer (Data Center) L1(m/w/x)
Hands-on support for servers, storage, and network components, physical checks, and IMAC processes at client data centers. Knowledge of hardware, structured cabling, basic networking, and ITSM systems required. Company car for private use, Job bike leasing.
Requirements
- Knowledge of hardware: servers, storage systems, network switches, cabling
- Experience in structured network cabling setup and maintenance
- Basic knowledge of power supply and cooling in data centers
- Basic knowledge of networking: VLAN, routing, switching, VPN
- Experience with ITSM systems (e.g., ServiceNow) and monitoring tools (e.g., Nagios, PRTG)
- Knowledge in compliance and security (ISO 27001, access control, data protection)
- Experience with on-call and standby services
- Completed IT training or comparable professional experience
- Experience with infrastructure and hardware in data centers
- Willingness to work shifts and on-call services
- Fluent in German and good command of English
- Driver's license class B required
Tasks
- Provide hands-on support for servers, storage, and network components
- Monitor and perform basic physical checks on temperature, power supply, and cabling
- Conduct general maintenance, cleaning, and upkeep as per customer instructions
- Assist with hardware rollouts and installations during site expansions
- Execute IMAC processes for infrastructure hardware
- Document changes in spare parts, asset, and ticket systems
- Adhere to safety and access policies in the data center
- Ensure compliance with established quality standards
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Fluent
- English – Advanced
Tools & Technologies
- ServiceNow
- Nagios
- PRTG
Benefits
Company Vehicle
- Firmenwagen auch zur privaten Nutzung
Retirement Plans
- Betriebliche Altersvorsorge
Corporate Discounts
- Bitkom-Mitarbeiterrabatte
Flexible Working
- Home-Office-Option
Company Bike
- JobRad-Leasing
Modern Equipment
- Mitarbeiter-Technikprogramm
Family Support
- Familienservice
Bonuses & Incentives
- Referral Bonus
More Vacation Days
- Sonderurlaubstage
Other Benefits
- Gruppen-Unfallversicherung
Additional Allowances
- Jubiläumszuwendung
Not a perfect match?
- NTT GermanyFull-timeWith HomeofficeExperiencedBad Homburg vor der Höhe
- NTT Germany
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Onsite Support Engineer (Data Center) L1(m/w/x)
Hands-on support for servers, storage, and network components, physical checks, and IMAC processes at client data centers. Knowledge of hardware, structured cabling, basic networking, and ITSM systems required. Company car for private use, Job bike leasing.
Requirements
- Knowledge of hardware: servers, storage systems, network switches, cabling
- Experience in structured network cabling setup and maintenance
- Basic knowledge of power supply and cooling in data centers
- Basic knowledge of networking: VLAN, routing, switching, VPN
- Experience with ITSM systems (e.g., ServiceNow) and monitoring tools (e.g., Nagios, PRTG)
- Knowledge in compliance and security (ISO 27001, access control, data protection)
- Experience with on-call and standby services
- Completed IT training or comparable professional experience
- Experience with infrastructure and hardware in data centers
- Willingness to work shifts and on-call services
- Fluent in German and good command of English
- Driver's license class B required
Tasks
- Provide hands-on support for servers, storage, and network components
- Monitor and perform basic physical checks on temperature, power supply, and cabling
- Conduct general maintenance, cleaning, and upkeep as per customer instructions
- Assist with hardware rollouts and installations during site expansions
- Execute IMAC processes for infrastructure hardware
- Document changes in spare parts, asset, and ticket systems
- Adhere to safety and access policies in the data center
- Ensure compliance with established quality standards
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Fluent
- English – Advanced
Tools & Technologies
- ServiceNow
- Nagios
- PRTG
Benefits
Company Vehicle
- Firmenwagen auch zur privaten Nutzung
Retirement Plans
- Betriebliche Altersvorsorge
Corporate Discounts
- Bitkom-Mitarbeiterrabatte
Flexible Working
- Home-Office-Option
Company Bike
- JobRad-Leasing
Modern Equipment
- Mitarbeiter-Technikprogramm
Family Support
- Familienservice
Bonuses & Incentives
- Referral Bonus
More Vacation Days
- Sonderurlaubstage
Other Benefits
- Gruppen-Unfallversicherung
Additional Allowances
- Jubiläumszuwendung
About the Company
NTT Germany
Industry
IT
Description
Das Unternehmen ist ein globaler Innovator von Geschäfts- und Technologiedienstleistungen mit einem Fokus auf digitale und KI-Infrastruktur.
Not a perfect match?
- NTT Germany
Onsite Support Engineer (Data Center) L1(m/w/x)
Full-timeWith HomeofficeExperiencedBad Homburg vor der Höhe - NTT Germany
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Onsite Support Engineer (Data Center) L2(m/w/x)
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Fachinformatiker / IT-Mitarbeiter im 2nd-Level-Support - Onsite Support(m/w/x)
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