NTT DATA
MS Engineer (L1)(m/w/x)
Full-timeOn-siteExperienced
Regensburg
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NT
NTT DATAMS Engineer (L1)(m/w/x)
Regensburg
Full-timeOn-siteExperienced
Description
In this entry-level role, you will ensure client systems stay operational by proactively resolving technical incidents and optimizing infrastructure through automation and diligent monitoring.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Basic understanding of networking and security technologies
- •Disciplined ticket handling and SOP adherence
- •Ability to resolve tickets using knowledge articles
- •Good understanding of ITSM tools and processes
- •Strong planning and adaptability skills
- •Strong work ethic and flexibility for hours
- •Adaptability to changing environments
- •Client-focused approach and positive experience creation
- •Intercultural communication and collaboration aptitude
- •Excellent active listening skills
- •Positive outlook and resilience under pressure
- •Bachelor’s degree in IT/computing or equivalent experience
Education
Bachelor's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Provide managed services for client IT infrastructure
- •Identify and resolve technical incidents proactively
- •Monitor client infrastructure to detect errors
- •Investigate root causes of first-line incidents
- •Follow approved procedures for request fulfillment
- •Provide support via telephone, ITSM tickets, and chat
- •Execute patching and configuration maintenance activities
- •Manage smooth shift handovers for continuous service
- •Identify optimization and automation opportunities
- •Support project work and disaster recovery tests
- •Escalate complex incidents and requests when necessary
- •Update knowledge bases and share technical insights
Tools & Technologies
Pulse Secure SSL VPNVirtual JuniperPalo AltoFortinet FirewallsCisco Nexus switchesASr routersISr routersCisco ACSISEMeraki switchesBGPOSPFEIGrPITSM tools
Languages
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NTT DATA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NT
NTT DATAMS Engineer (L1)(m/w/x)
Regensburg
Full-timeOn-siteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
In this entry-level role, you will ensure client systems stay operational by proactively resolving technical incidents and optimizing infrastructure through automation and diligent monitoring.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Basic understanding of networking and security technologies
- •Disciplined ticket handling and SOP adherence
- •Ability to resolve tickets using knowledge articles
- •Good understanding of ITSM tools and processes
- •Strong planning and adaptability skills
- •Strong work ethic and flexibility for hours
- •Adaptability to changing environments
- •Client-focused approach and positive experience creation
- •Intercultural communication and collaboration aptitude
- •Excellent active listening skills
- •Positive outlook and resilience under pressure
- •Bachelor’s degree in IT/computing or equivalent experience
Education
Bachelor's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Provide managed services for client IT infrastructure
- •Identify and resolve technical incidents proactively
- •Monitor client infrastructure to detect errors
- •Investigate root causes of first-line incidents
- •Follow approved procedures for request fulfillment
- •Provide support via telephone, ITSM tickets, and chat
- •Execute patching and configuration maintenance activities
- •Manage smooth shift handovers for continuous service
- •Identify optimization and automation opportunities
- •Support project work and disaster recovery tests
- •Escalate complex incidents and requests when necessary
- •Update knowledge bases and share technical insights
Tools & Technologies
Pulse Secure SSL VPNVirtual JuniperPalo AltoFortinet FirewallsCisco Nexus switchesASr routersISr routersCisco ACSISEMeraki switchesBGPOSPFEIGrPITSM tools
Languages
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NTT DATA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
NTT DATA
Industry
IT
Description
Das Unternehmen ist bekannt für technische Exzellenz und Innovationen, die einen Unterschied für Kunden und die Gesellschaft machen.
Not a perfect match?
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