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DEU13 Tyco Fire & Security Holding Germany GmbH
3mo ago

Marketing Program Manager, EMEA(m/w/x)

Ratingen
Full-timeWith Home OfficeSenior

Description

In this role, you will drive a programmatic marketing engine focused on engaging existing customers through data-driven campaigns, compelling content, and strategic collaboration with sales and product teams to enhance customer value and drive measurable outcomes.

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Requirements

  • 7+ years in performance marketing, digital lifecycle marketing, or B2B retention/growth marketing
  • Demonstrated success in designing and executing campaigns targeting installed base customers
  • Strong experience with marketing automation tools, CRM systems, analytics platforms, and content creation
  • Data-driven decision making and passion for crafting compelling messaging and campaigns
  • Hands-on executor with a bias for action
  • Natural collaborator thriving at the intersection of marketing, sales, and product
  • Fluency in English with ability to work on-site at least 3 days/week

Work Experience

7 years

Tasks

  • Design and implement a scalable marketing program for the installed base across EMEA
  • Create customer lifecycle programs for renewals, cross-sell, and upsell
  • Build and manage automated campaign flows based on data and behavior
  • Craft compelling content tailored to existing customer needs
  • Develop segmentation strategies to personalize messaging and offers
  • Align campaigns with product teams for timing and relevance
  • Track performance of lifecycle campaigns, including renewal rates and ROI
  • Identify drop-off points in the customer journey and optimize content
  • Run A/B tests and iterate messaging for continuous improvement
  • Collaborate with sales teams to align marketing with account engagement
  • Work with product managers on upgrade paths and feature releases
  • Create shared KPIs and reporting dashboards for installed base marketing

Tools & Technologies

marketing automation toolsCRM systemsanalytics platforms

Languages

EnglishBusiness Fluent

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