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Manager IT Infrastructure Service Delivery - Hosting(m/w/x)
Managing on-premise and hybrid IT infrastructure services, including compute, storage, and datacenter facilities, for a biotechnology firm. ITIL processes knowledge required. Flexible hours, vacation account, and digital learning opportunities.
Requirements
- IT Service Management and Service Delivery experience
- Datacenter operations understanding
- Hosting technologies knowledge
- Familiarity with hybrid environments
- ITIL processes knowledge
- Incident Management knowledge
- Change Management knowledge
- Service Level Management knowledge
- Vendor management expertise
- Contract negotiation skills
- Cost optimization for infrastructure
- Leadership qualities
- Fostering accountability
- Continuous improvement focus
Tasks
- Ensure end-to-end delivery of IT infrastructure services
- Maintain stability and continuous improvement of on-premise and hybrid services
- Manage compute, storage, backup, and datacenter facilities
- Support high availability, performance, compliance, and security
- Act as primary contact for internal stakeholders and external service providers
- Lead service level management and vendor performance optimization
- Resolve incidents and ensure cost efficiency
- Drive standardization and ITIL process maturity
- Enable reliable integration of managed hosting services
- Manage external service providers for SLA compliance
- Oversee end-to-end infrastructure hosting services
- Define strategies and roadmaps aligned with IT and business goals
- Ensure stable operation of datacenters and hosting platforms
- Collaborate across teams to establish hosting standards
- Drive process automation and tooling enhancements
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Flexible hours
More Vacation Days
- Vacation account
Learning & Development
- Digital Learning
- LinkedIn Learning
Career Advancement
- Performance and talent development
- Leadership development
Other Benefits
- Apprenticeships
- Support for your full potential
Startup Environment
- Voice at the table
Informal Culture
- Culture on an equal footing
Purpose-Driven Work
- Opportunities to shape and impact
Company Bike
- Company bike
Public Transport Subsidies
- Job ticket
- Deutschlandticket
Retirement Plans
- Employer-funded pension
Childcare
- Childcare
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Manager IT Infrastructure Service Delivery - Hosting(m/w/x)
Managing on-premise and hybrid IT infrastructure services, including compute, storage, and datacenter facilities, for a biotechnology firm. ITIL processes knowledge required. Flexible hours, vacation account, and digital learning opportunities.
Requirements
- IT Service Management and Service Delivery experience
- Datacenter operations understanding
- Hosting technologies knowledge
- Familiarity with hybrid environments
- ITIL processes knowledge
- Incident Management knowledge
- Change Management knowledge
- Service Level Management knowledge
- Vendor management expertise
- Contract negotiation skills
- Cost optimization for infrastructure
- Leadership qualities
- Fostering accountability
- Continuous improvement focus
Tasks
- Ensure end-to-end delivery of IT infrastructure services
- Maintain stability and continuous improvement of on-premise and hybrid services
- Manage compute, storage, backup, and datacenter facilities
- Support high availability, performance, compliance, and security
- Act as primary contact for internal stakeholders and external service providers
- Lead service level management and vendor performance optimization
- Resolve incidents and ensure cost efficiency
- Drive standardization and ITIL process maturity
- Enable reliable integration of managed hosting services
- Manage external service providers for SLA compliance
- Oversee end-to-end infrastructure hosting services
- Define strategies and roadmaps aligned with IT and business goals
- Ensure stable operation of datacenters and hosting platforms
- Collaborate across teams to establish hosting standards
- Drive process automation and tooling enhancements
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Flexible hours
More Vacation Days
- Vacation account
Learning & Development
- Digital Learning
- LinkedIn Learning
Career Advancement
- Performance and talent development
- Leadership development
Other Benefits
- Apprenticeships
- Support for your full potential
Startup Environment
- Voice at the table
Informal Culture
- Culture on an equal footing
Purpose-Driven Work
- Opportunities to shape and impact
Company Bike
- Company bike
Public Transport Subsidies
- Job ticket
- Deutschlandticket
Retirement Plans
- Employer-funded pension
Childcare
- Childcare
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
BioNTech SE
Industry
Pharmaceuticals
Description
Das Unternehmen entwickelt bahnbrechende Medikamente zur Verbesserung der globalen Gesundheit und zur Bekämpfung von Krankheiten.
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