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RO
Rochester Electronics
6mo ago

Manager, Inside Sales & Operations - Southern Europe(m/w/x)

München
Full-timeOn-siteManagement

Description

In this role, you will support and guide the Inside Sales and Operations team in Southern Europe, ensuring efficient operations and exceptional customer service. Your daily responsibilities will include setting objectives, managing performance reviews, and driving business development initiatives.

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Requirements

  • •Strong analytical skills and business acumen
  • •Flexibility and multi-tasking ability
  • •Communication skills and confidence
  • •Problem-solving ability
  • •Ability to perform under light supervision
  • •Strong relationship-building skills
  • •Vision, passion, commitment, and integrity
  • •Microsoft Office skills: Word, Excel, PowerPoint
  • •Positive attitude and quick learning ability
  • •Ability to work accurately under time constraints
  • •Strong team player
  • •Passion for progress and willingness to go the extra mile
  • •Dynamic desire to succeed and track record of performance
  • •German and English language proficiency

Work Experience

approx. 1 - 4 years

Tasks

  • •Provide support, training, and guidance to the ISR and Operations team in Southern Europe
  • •Ensure maximum efficiency in the sales office by evenly distributing workload
  • •Continuously improve and streamline office practices
  • •Set and review daily, weekly, and monthly objectives for the team
  • •Drive first-class customer service by managing all sales support functions
  • •Align team efforts with strategies defined by the Regional Manager, Inside Sales & Operations - EMEA
  • •Maintain and update the ISR and Operations training manual
  • •Support the collection of monthly finance reports within deadlines
  • •Conduct performance reviews for all team members, addressing concerns and training needs
  • •Provide necessary reports to the Regional Manager, Inside Sales & Operations - EMEA
  • •Ensure adherence to training updates from Global Corporate Headquarters
  • •Manage On Time Delivery (OTD) performance for licensed manufacturing purchase orders
  • •Make local pricing decisions to maximize regional revenue
  • •Oversee backlog management for the Southern Europe region
  • •Drive a trackable business development process to enhance customer engagement
  • •Develop, implement, and monitor quarterly sales promotions for the ISR and Operations team
  • •Handle office management tasks, including vendor correspondence and supply procurement

Tools & Technologies

Microsoft Office

Languages

German – Business Fluent

English – Business Fluent

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