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Manager, Account Management(m/w/x)
Description
You will lead a high-performing team to drive commercial growth and scalability. By coaching talent and managing merchant relationships, you'll ensure an outstanding customer experience is delivered.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5+ years B2B customer-facing experience
- •Team leadership, mentoring, or coaching experience
- •Commercial target ownership and negotiation skills
- •Strong leadership and interpersonal skills
- •Fluency in German and English
- •Positive energy and sense of humor
- •Strategic thinking and service level shaping
- •Technical aptitude for products and industry
- •Integration of DEI into decision-making
- •Experience in hiring and talent identification
Work Experience
5 years
Tasks
- •Coach and support team members
- •Balance workloads and ensure fair task distribution
- •Foster a collaborative team environment
- •Maintain a strong feedback culture
- •Own and deliver annual commercial targets
- •Drive automation and scalability initiatives
- •Optimize the use of commercial tools
- •Manage merchant escalations and critical negotiations
- •Handle day-to-day operational tasks
- •Hire and develop diverse talent
- •Collaborate with internal departments for customer success
- •Build strong relationships with merchants
- •Drive commercial growth and product adoption
- •Consult and train key stakeholders
- •Lead time-sensitive cross-functional projects
Languages
German – Business Fluent
English – Business Fluent
Benefits
Informal Culture
- •Flexible hiring process
- AtollsFull-timeWith HomeofficeSeniorBerlin, München
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Manager, Account Management(m/w/x)
The AI Job Search Engine
Description
You will lead a high-performing team to drive commercial growth and scalability. By coaching talent and managing merchant relationships, you'll ensure an outstanding customer experience is delivered.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •5+ years B2B customer-facing experience
- •Team leadership, mentoring, or coaching experience
- •Commercial target ownership and negotiation skills
- •Strong leadership and interpersonal skills
- •Fluency in German and English
- •Positive energy and sense of humor
- •Strategic thinking and service level shaping
- •Technical aptitude for products and industry
- •Integration of DEI into decision-making
- •Experience in hiring and talent identification
Work Experience
5 years
Tasks
- •Coach and support team members
- •Balance workloads and ensure fair task distribution
- •Foster a collaborative team environment
- •Maintain a strong feedback culture
- •Own and deliver annual commercial targets
- •Drive automation and scalability initiatives
- •Optimize the use of commercial tools
- •Manage merchant escalations and critical negotiations
- •Handle day-to-day operational tasks
- •Hire and develop diverse talent
- •Collaborate with internal departments for customer success
- •Build strong relationships with merchants
- •Drive commercial growth and product adoption
- •Consult and train key stakeholders
- •Lead time-sensitive cross-functional projects
Languages
German – Business Fluent
English – Business Fluent
Benefits
Informal Culture
- •Flexible hiring process
About the Company
Adyen
Industry
FinancialServices
Description
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.
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