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COContabo GmbH

Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts(m/w/x)

München
Full-timeRemoteManagement
AI/ML

Developing strategic partnerships for VPS, bare-metal, and AI/GPU workloads at a global cloud provider. Several years of TAM or CSM experience in cloud infrastructure required. Remote or hybrid work with flexible hours and EU workation option.

Requirements

  • Several years experience as TAM, CSM, or EAM in cloud/hosting/infrastructure
  • Solid technical understanding of VPS, bare-metal, or cloud infrastructure
  • Ability to engage with engineers, DevOps, and technical decision-makers
  • Up-to-date market knowledge in cloud/infrastructure space
  • Familiarity with competitors, trends, and technological shifts
  • Genuine enthusiasm for AI and market developments
  • Track AI impact on infrastructure, workloads, and customer needs
  • Experience with strategic customer development (expansion, retention, NRR)
  • Experience with OBR/QBR formats or comparable executive reviews
  • Experience leading teams
  • Structured, analytical, and data-driven approach
  • Excellent German language skills
  • Excellent English language skills
  • Experience with CRM, usage, or account health tools
  • International experience
  • Willingness to travel regularly and attend events

Tasks

  • Strategically develop key international accounts
  • Focus on long-term growth and stable customer relationships
  • Transform OBRs into management tools for customer relationships
  • Lead OBR processes and establish data-driven standards
  • Advise technical contacts on VPS, bare-metal, and AI/GPU workloads
  • Collaborate with Product, Operations, and Support to develop scalable setups
  • Lead and develop the three-person KAM team
  • Establish standards, role definitions, and prioritization
  • Represent Contabo at customer and tech events
  • Integrate customer feedback into product and operations

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanNative
  • EnglishNative

Tools & Technologies

  • VPS
  • bare-metal
  • cloud infrastructure
  • CRM

Benefits

Flexible Working

  • Remote or hybrid work
  • Flexible hours
  • Work-life balance

Modern Equipment

  • Company-provided technical equipment

Workation & Sabbatical

  • Workation across the EU
  • Summer office in Mallorca

Healthcare & Fitness

  • EGYM Wellpass access
  • Fitness and wellness facilities access

Corporate Discounts

  • Corporate benefits program

More Vacation Days

  • 30 days of vacation
  • Additional days off for Christmas Eve
  • Additional days off for New Year's Eve

Social Impact

  • Volunteer Day

Informal Culture

  • Creative freedom
  • International environment

Learning & Development

  • Individual professional development
  • Individual personal development

Modern Office

  • Modern offices

Team Events

  • Company events
  • Team activities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Contabo GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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