Techtronic Industries ELC GmbH
Customer Service Manager(m/w/x)
Full-timeOn-siteExperienced
Winnenden
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GEGEC3 Vet Med Labor GmbH
Laboratory Customer Support Supervisor(m/w/x)
Kornwestheim
Full-timeOn-siteExperienced
Nejo AI Summary
Leading a 15-person customer support team for pet health diagnostics. 2+ years in a customer-centric environment with leadership skills required. Focus on operational improvement and team development.
Requirements
- 2+ years' experience in a customer centric environment
- Demonstrated skills in leadership, performance coaching, problem-solving, strategic thinking, planning, and delegating
- Proven capability to collaborate with all levels of the organization
- Analytical and strategic thinking skills
- Excellent verbal and written communication skills
- High resilience, flexibility, and situational adaptability
- Strong organizational skills in a multi-tasking environment
- Fluency in German and English (written and verbal); proficiency in one of the teams’ languages preferred
Tasks
- Lead and support a team of approximately 15 employees
- Seek opportunities to improve operations, including people, processes, and technology
- Coordinate day-to-day operations to meet project goals
- Develop and mentor team members through onboarding and training
- Facilitate open communication and performance management
- Monitor and analyze Key Performance Indicators (KPIs)
- Optimize relevant KPIs for better performance
- Build and maintain employee morale and motivation
- Ensure the team is staffed with required competencies
- Collaborate with other departments, especially commercial leaders
- Work with Support Leaders from other countries for process alignment
- Ensure compliance with German labor laws in collaboration with internal departments
Work Experience
- 2 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GEC3 Vet Med Labor GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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GEGEC3 Vet Med Labor GmbH
Laboratory Customer Support Supervisor(m/w/x)
Kornwestheim
Full-timeOn-siteExperienced
Nejo AI Summary
Leading a 15-person customer support team for pet health diagnostics. 2+ years in a customer-centric environment with leadership skills required. Focus on operational improvement and team development.
Requirements
- 2+ years' experience in a customer centric environment
- Demonstrated skills in leadership, performance coaching, problem-solving, strategic thinking, planning, and delegating
- Proven capability to collaborate with all levels of the organization
- Analytical and strategic thinking skills
- Excellent verbal and written communication skills
- High resilience, flexibility, and situational adaptability
- Strong organizational skills in a multi-tasking environment
- Fluency in German and English (written and verbal); proficiency in one of the teams’ languages preferred
Tasks
- Lead and support a team of approximately 15 employees
- Seek opportunities to improve operations, including people, processes, and technology
- Coordinate day-to-day operations to meet project goals
- Develop and mentor team members through onboarding and training
- Facilitate open communication and performance management
- Monitor and analyze Key Performance Indicators (KPIs)
- Optimize relevant KPIs for better performance
- Build and maintain employee morale and motivation
- Ensure the team is staffed with required competencies
- Collaborate with other departments, especially commercial leaders
- Work with Support Leaders from other countries for process alignment
- Ensure compliance with German labor laws in collaboration with internal departments
Work Experience
- 2 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GEC3 Vet Med Labor GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
GEC3 Vet Med Labor GmbH
Industry
Healthcare
Description
Das Unternehmen ist eines der größten veterinärdiagnostischen Unternehmen der Welt und verbessert die Gesundheit von Haustieren.
Not a perfect match?
- Techtronic Industries ELC GmbH
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Mitarbeiter Kundenservice für Veterinärdiagnostik(m/w/x)
Full-timeOn-siteExperiencedKornwestheim - Apex Tool Group
Customer Service Lead EMEA(m/w/x)
Full-timeOn-siteSeniorBesigheim, Westhausen