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CECEVA Logistics

Key Account Manager(m/w/x)

Hamburg
Full-timeWith Home OfficeSenior

Managing key accounts and local customer strategy for a global 3PL. 5 years of contract logistics experience required. Flexible hours, work-from-home option.

Requirements

  • Studies in economics, logistics, or comparable training
  • 5 years of professional experience in industry and logistics/transportation
  • Experience with supply chain solutions in contract logistics
  • Presentation and customer discussion skills
  • Structured work environment and customer development
  • Management skills
  • Use of distribution systems and key elements
  • Communication across hierarchical levels
  • Coordinator between stakeholders
  • Good English and German language skills

Tasks

  • Manage key accounts
  • Develop local customer strategy
  • Supervise Hamburg sites
  • Handle change request offers
  • Prepare offers for ad-hoc services
  • Manage major projects
  • Maintain weekly contact with Site Managers
  • Monitor overall operation status
  • Follow up on complaints
  • Address contractual issues
  • Represent contracts and operations at client meetings
  • Create QBRs, project reports, statistics, and analysis
  • Revise KPIs
  • Define customer-focused processes
  • Standardize action plans
  • Promote innovation initiatives
  • Organize site visits

Work Experience

  • 5 years

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • distribution systems

Benefits

Flexible Working

  • Flexible working hours
  • Work from home option

Job Security

  • Permanent employment contract

Learning & Development

  • Individual development opportunities

Career Advancement

  • Career advancement opportunities

Other Benefits

  • Cross-departmental onboarding
  • Dedicated point of contact
  • Diverse employee success
  • Risk insurance

Diverse Work

  • Challenging and varied role

Informal Culture

  • Pleasant and collaborative work environment

Retirement Plans

  • Subsidized company pension scheme

More Vacation Days

  • 30 days annual leave

Company Bike

  • Company bike leasing

Corporate Discounts

  • Employee discounts
  • Corporate Benefits
  • Pluxee Card
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CEVA Logistics and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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