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C.
C.H. Robinson
last mo.

Key Account Manager(m/w/x)

Hamburg
Full-timeWith Home OfficeExperienced
Green Job

Description

In this role, you will focus on driving growth and retention for a portfolio of accounts by building strategic relationships, conducting business reviews, and leading negotiations. Your day-to-day responsibilities will involve collaborating with teams to ensure customer satisfaction and implementing solutions that enhance efficiency.

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Requirements

  • High School diploma
  • Minimum 4 years of experience in sales or account management
  • Ability to travel up to 30% (domestically and internationally)
  • Bachelor’s degree from an accredited college or university
  • Data-driven approach
  • Influencing, negotiation, collaboration, communication, and presentation skills
  • Proven track record of delivering measurable financial results through sales or account management solutions
  • Value for a diverse and inclusive work environment

Education

High school diploma
OR
Bachelor's degree

Work Experience

4 years

Tasks

  • Build and expand strategic relationships across customer supply chain functions
  • Drive market share growth through active pipeline management and CRM qualification
  • Conduct business reviews to uncover growth opportunities using data and market intelligence
  • Lead complex negotiations and pricing strategies at the management and director level
  • Represent digital solutions confidently, applying technology and analytics to customer strategy
  • Act as a customer advocate, ensuring alignment and prioritization of internal resources
  • Collaborate with operations and supply teams to deliver optimal execution and meet KPIs
  • Manage conflict and navigate challenging conversations with tact and diplomacy
  • Monitor account health through proactive review of financial results and performance reports
  • Identify and implement process improvements and cost-saving solutions for customers

Languages

EnglishBusiness Fluent

Benefits

Competitive Pay

  • Competitive salary
  • Employee Stock Purchase Plan (ESPP) after one year of employment

Bonuses & Incentives

  • Performance-based bonuses
  • 13th-month salary

Other Benefits

  • Attractive social benefits

Retirement Plans

  • Company pension plan

Public Transport Subsidies

  • Participation in the Deutschlandticket

Mental Health Support

  • Employee Assistance Program (EAP)
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