Flink
Customer Care Specialist(m/w/x)
Full-timeOn-siteJunior
Berlin
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FLFlink
Junior Workforce Support Specialist(m/w/x)
Berlin
Full-timeOn-siteJunior
Nejo AI Summary
Supporting Flink riders with contract, shift, and pay inquiries. Customer service or delivery experience with ticketing tools required. 26 days vacation, annual increase, monthly mobility budget.
Requirements
- Customer service or customer-facing job experience
- Delivery job experience or understanding of courier driver role
- Experience with ticketing tools like Zendesk or Intercom
- Excellent written and verbal communication skills
- Organization, detail-orientation, and willingness to take on new tasks
- Fluent English
Tasks
- Provide fast, reliable, quality service to riders
- Answer rider questions about contracts, shifts, and paychecks
- Share driver experiences with other departments
- Drive process improvements based on driver feedback
- Lead projects to improve people services team operations
- Participate in projects to improve people services team operations
Education
- Compulsory education
Languages
- English – Native
- German – Basic
Tools & Technologies
- Zendesk
- Intercom
Benefits
Learning & Development
- Annual L&D budget
- Unlimited e-learning access
- Online German courses
Mentorship & Coaching
- Individual coaching
More Vacation Days
- 26 days vacation
- Annual vacation increase
Additional Allowances
- Monthly mobility budget
Healthcare & Fitness
- Urban Sports Club discount
Retirement Plans
- Company pension options
Corporate Discounts
- Corporate Benefits discounts
- Future Bens discounts
- Flink order discount
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Flink and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FLFlink
Junior Workforce Support Specialist(m/w/x)
Berlin
Full-timeOn-siteJunior
Nejo AI Summary
Supporting Flink riders with contract, shift, and pay inquiries. Customer service or delivery experience with ticketing tools required. 26 days vacation, annual increase, monthly mobility budget.
Requirements
- Customer service or customer-facing job experience
- Delivery job experience or understanding of courier driver role
- Experience with ticketing tools like Zendesk or Intercom
- Excellent written and verbal communication skills
- Organization, detail-orientation, and willingness to take on new tasks
- Fluent English
Tasks
- Provide fast, reliable, quality service to riders
- Answer rider questions about contracts, shifts, and paychecks
- Share driver experiences with other departments
- Drive process improvements based on driver feedback
- Lead projects to improve people services team operations
- Participate in projects to improve people services team operations
Education
- Compulsory education
Languages
- English – Native
- German – Basic
Tools & Technologies
- Zendesk
- Intercom
Benefits
Learning & Development
- Annual L&D budget
- Unlimited e-learning access
- Online German courses
Mentorship & Coaching
- Individual coaching
More Vacation Days
- 26 days vacation
- Annual vacation increase
Additional Allowances
- Monthly mobility budget
Healthcare & Fitness
- Urban Sports Club discount
Retirement Plans
- Company pension options
Corporate Discounts
- Corporate Benefits discounts
- Future Bens discounts
- Flink order discount
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Flink and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Flink
Industry
Retail
Description
The company is the leading quick commerce player in Europe, delivering groceries through an app in minutes with a focus on sustainability.
Not a perfect match?
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