Mirka GmbH
Sachbearbeiter im Kundenservice(m/w/x)
Full-timeOn-siteExperienced
Sulzbach (Taunus)
New Job?Nejo!
The AI Job Search Engine
MIMidea Europe GmbH
Junior Customer Service Assistant(m/w/x)
Eschborn
Full-timeOn-siteJunior
Nejo AI Summary
In this role, you will ensure a seamless customer experience by managing service tickets and coordinating with technical teams to resolve cases while maintaining accurate data and reports.
Requirements
- Mandatory advanced written and spoken German
- Advanced written and spoken English
- Advanced Excel skills preferred
- Good knowledge of MS Office tools
- Willingness to develop reporting skills
- Technical, commercial, or administrative education
- Experience in Customer Service or Support
- Interest in e-commerce and retail
- Experience with Amazon or ticketing platforms
Tasks
- Manage and respond to retail customer service tickets
- Follow defined processes and service guidelines
- Provide professional, customer-oriented written communication
- Coordinate service cases with Technical Support
- Follow up on cases with Service Coordinators
- Escalate complex cases to senior team members
- Upload and manage service-related invoices
- Prepare basic Excel reports on ticket status
- Report on response times and invoicing data
- Maintain accurate documentation of customer interactions
- Support general administrative and operational tasks
Education
Vocational certification
Languages
German – Business FluentEnglish – Business Fluent
Tools & Technologies
ExcelMS OfficeAmazonTicketing platforms
Benefits
Informal Culture
- •International work environment
- •Goal-oriented and collaborative culture
Startup Environment
- •Agile teamwork
Flexible Working
- •Flexible working hours
Learning & Development
- •Further training opportunities
Career Advancement
- •Career development opportunities
Corporate Discounts
- •Employee benefit programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Midea Europe GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- telc GmbH
Kundenservice Call Agent Inbound-Telefonie(m/w/x)
Full-time/Part-timeTemporary contractOn-siteJuniorBad Homburg vor der Höhe - Müller Medien GmbH & Co. KG
Teamassistent(m/w/x)
Full-timeOn-siteJuniorFrankfurt am Main - ISOTEC
Assistenz der Geschäftsführung(m/w/x)
Full-timeOn-siteJuniorfrom 55,000 - 65,000 / yearDreieich - Kfz-Netzwerk GmbH
Serviceassistenz(m/w/x)
Full-timeOn-siteJuniorFrankfurt am Main
MIMidea Europe GmbH
Junior Customer Service Assistant(m/w/x)
Eschborn
Full-timeOn-siteJunior
Nejo AI Summary
In this role, you will ensure a seamless customer experience by managing service tickets and coordinating with technical teams to resolve cases while maintaining accurate data and reports.
Requirements
- Mandatory advanced written and spoken German
- Advanced written and spoken English
- Advanced Excel skills preferred
- Good knowledge of MS Office tools
- Willingness to develop reporting skills
- Technical, commercial, or administrative education
- Experience in Customer Service or Support
- Interest in e-commerce and retail
- Experience with Amazon or ticketing platforms
Tasks
- Manage and respond to retail customer service tickets
- Follow defined processes and service guidelines
- Provide professional, customer-oriented written communication
- Coordinate service cases with Technical Support
- Follow up on cases with Service Coordinators
- Escalate complex cases to senior team members
- Upload and manage service-related invoices
- Prepare basic Excel reports on ticket status
- Report on response times and invoicing data
- Maintain accurate documentation of customer interactions
- Support general administrative and operational tasks
Education
Vocational certification
Languages
German – Business FluentEnglish – Business Fluent
Tools & Technologies
ExcelMS OfficeAmazonTicketing platforms
Benefits
Informal Culture
- •International work environment
- •Goal-oriented and collaborative culture
Startup Environment
- •Agile teamwork
Flexible Working
- •Flexible working hours
Learning & Development
- •Further training opportunities
Career Advancement
- •Career development opportunities
Corporate Discounts
- •Employee benefit programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Midea Europe GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Midea Europe GmbH
Industry
Manufacturing
Description
The company is a global leader in consumer electronics and climate control, committed to enriching lives through innovative technologies.
Not a perfect match?
- Mirka GmbH
Sachbearbeiter im Kundenservice(m/w/x)
Full-timeOn-siteExperiencedSulzbach (Taunus) - telc GmbH
Kundenservice Call Agent Inbound-Telefonie(m/w/x)
Full-time/Part-timeTemporary contractOn-siteJuniorBad Homburg vor der Höhe - Müller Medien GmbH & Co. KG
Teamassistent(m/w/x)
Full-timeOn-siteJuniorFrankfurt am Main - ISOTEC
Assistenz der Geschäftsführung(m/w/x)
Full-timeOn-siteJuniorfrom 55,000 - 65,000 / yearDreieich - Kfz-Netzwerk GmbH
Serviceassistenz(m/w/x)
Full-timeOn-siteJuniorFrankfurt am Main