Description

In this role, you will focus on acquiring new customers in Germany, driving pipeline growth, and collaborating with various teams to ensure successful sales engagements. Your day-to-day activities will involve understanding customer needs and presenting tailored solutions.

Requirements

• •Minimum 3 years of experience in B2B sales
• •Solid understanding of Customer Experience (CX) landscape, contact center technologies, and AI-driven customer engagement
• •Demonstrated experience in proactive outreach, cold acquisition, and new business development
• •Strong communication, presentation, and negotiation skills
• •Native or near-native German language skills and fluent English (both written and spoken)
• •High motivation, curiosity, and growth mindset with desire to build a successful sales career
• •Previous experience selling CX, CCaaS, AI, or customer engagement technologies
• •Experience working in a structured, metrics-driven sales environment
• •Ability to work independently while collaborating effectively with cross-functional teams

Tasks

• •Identify and engage new logo opportunities in the German market
• •Develop and manage a healthy sales pipeline through effective territory planning
• •Conduct discovery meetings to understand customer needs in CX, AI, and cloud transformation
• •Present Genesys solutions and articulate the value proposition to stakeholders
• •Support the full sales cycle from initial engagement to contract negotiation
• •Collaborate with pre-sales, marketing, and partner teams to drive successful engagements
• •Maintain accurate forecasting and CRM records in Salesforce
• •Represent Genesys as a trusted advisor and brand ambassador

Benefits