FREENOW
IT Technical Support Specialist(m/w/x)
Full-timeOn-siteNot specified
Hamburg, Berlin
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You will drive efficiency by providing expert technical support while designing smart automation workflows. Your role focuses on optimizing IT services and tools to ensure a seamless experience for everyone.
Requirements
- Problem-solving mindset and technical diagnosis skills
- Passion for IT process automation
- Strong communication skills
- Collaboration and cross-team coordination skills
- Proactive and self-driven work approach
- IT specialist training or comparable qualification
- Experience with JIRA ticket management
- Experience with Identity Providers
- Proficiency in managing Google Workspace
- Experience with MDM solutions
- Familiarity with SaaS environments
- Scripting experience in Bash or Python
- Ability to write technical documentation
Tasks
- Provide on-site and remote Level 1 and 2 support
- Troubleshoot hardware using MDM and solve software issues
- Resolve network connectivity and application support problems
- Design and implement automation workflows in Jira or Workato
- Optimize chatbots and self-service IT tools
- Collaborate with teams to improve onboarding and IT services
- Communicate technical information to diverse users
- Identify process pain points and optimize the SaaS environment
Education
Vocational certification
Languages
English – Business Fluent
Tools & Technologies
BashPythonGoogle WorkspaceSlackZoomJIRAConfluenceOktaAzure ADActive DirectorymacOSWindowsiOS
Benefits
Flexible Working
- •Flexible working arrangements
Learning & Development
- •LinkedIn Learning
Workation & Sabbatical
- •Sabbatical and special leave
Corporate Discounts
- •WeRoad partnership
More Vacation Days
- •Birthday off
- •24th and 31st December off
Other Benefits
- •Short term EU work policy
- •Mobility Credit
Healthcare & Fitness
- •Health Insurance
Mental Health Support
- •Employee assistance program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FREENOW and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- FREENOW
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Full-timeOn-siteExperiencedEschborn, Berlin, Potsdam, Dresden, Gerlingen, München, Hamburg, Markdorf, Ratingen, St. Ingbert - Körber Global Business Services GmbH
On-Site IT Service & Support Specialist(m/w/x)
Full-timeOn-siteExperiencedHamburg, Lüneburg
You will drive efficiency by providing expert technical support while designing smart automation workflows. Your role focuses on optimizing IT services and tools to ensure a seamless experience for everyone.
Requirements
- Problem-solving mindset and technical diagnosis skills
- Passion for IT process automation
- Strong communication skills
- Collaboration and cross-team coordination skills
- Proactive and self-driven work approach
- IT specialist training or comparable qualification
- Experience with JIRA ticket management
- Experience with Identity Providers
- Proficiency in managing Google Workspace
- Experience with MDM solutions
- Familiarity with SaaS environments
- Scripting experience in Bash or Python
- Ability to write technical documentation
Tasks
- Provide on-site and remote Level 1 and 2 support
- Troubleshoot hardware using MDM and solve software issues
- Resolve network connectivity and application support problems
- Design and implement automation workflows in Jira or Workato
- Optimize chatbots and self-service IT tools
- Collaborate with teams to improve onboarding and IT services
- Communicate technical information to diverse users
- Identify process pain points and optimize the SaaS environment
Education
Vocational certification
Languages
English – Business Fluent
Tools & Technologies
BashPythonGoogle WorkspaceSlackZoomJIRAConfluenceOktaAzure ADActive DirectorymacOSWindowsiOS
Benefits
Flexible Working
- •Flexible working arrangements
Learning & Development
- •LinkedIn Learning
Workation & Sabbatical
- •Sabbatical and special leave
Corporate Discounts
- •WeRoad partnership
More Vacation Days
- •Birthday off
- •24th and 31st December off
Other Benefits
- •Short term EU work policy
- •Mobility Credit
Healthcare & Fitness
- •Health Insurance
Mental Health Support
- •Employee assistance program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FREENOW and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
FREENOW
Industry
Transportation
Description
The company empowers smarter mobility decisions, helping people to move freely and cities to thrive.
Not a perfect match?
- FREENOW
IT Technical Support Specialist(m/w/x)
Full-timeOn-siteNot specifiedHamburg, Berlin - FREENOW
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Onsite IT Support Technician(m/w/x)
Full-timeOn-siteExperiencedEschborn, Berlin, Potsdam, Dresden, Gerlingen, München, Hamburg, Markdorf, Ratingen, St. Ingbert - Körber Global Business Services GmbH
On-Site IT Service & Support Specialist(m/w/x)
Full-timeOn-siteExperiencedHamburg, Lüneburg