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PLPliant

IT Support / TechOps Specialist(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced
AI/ML

IT support for B2B payment solutions fintech, managing macOS/Windows workstations and SaaS tools. Hands-on IT support and confident macOS/Windows administration expected. Choice of preferred OS.

Requirements

  • Strong motivation to help others
  • Enjoyment in supporting colleagues
  • Hands-on experience in IT support
  • Practical experience with IT service management activities
  • Confident administration and troubleshooting of macOS and Windows
  • Good working knowledge of hardware and networking
  • Experience managing IT assets and documentation
  • Process-oriented mindset with focus on automation
  • Ability to work independently in a remote environment
  • Fluent English
  • Experience administering tools such as Google Workspace, Slack, Atlassian
  • Familiarity with identity and access management tools
  • Exposure to AI tools in a workplace setting
  • Interest in security standards and certification processes
  • Basic experience with infrastructure-as-code tools such as Terraform
  • Experience setting up and supporting conference room equipment

Tasks

  • Provide day-to-day IT support to colleagues
  • Troubleshoot and resolve workstation issues on macOS and Windows
  • Administer a variety of SaaS tools used across the company
  • Manage IT-related onboarding and off-boarding processes
  • Provision access and set up devices for new employees
  • Procure, configure, and manage hardware and software assets
  • Maintain accurate inventory of IT assets and documentation
  • Teach best practices for internal tools and workflows
  • Ensure company systems are secure and up to date
  • Support and manage AI-powered tools, including access management
  • Proactively identify and improve repetitive IT workflows

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Google Workspace
  • Slack
  • Atlassian
  • Terraform

Benefits

Competitive Pay

  • Attractive remuneration

Startup Environment

  • Opportunity to work in a growing team

Modern Equipment

  • Choice of preferred OS

Informal Culture

  • Flat hierarchy
  • Relaxed professional atmosphere

Job Security

  • Transparent communication

Career Advancement

  • Opportunity to develop talent

Flexible Working

  • Flexibility to work remotely

Public Transport Subsidies

  • Monthly mobility benefit

Healthcare & Fitness

  • Wellhub Membership

Additional Allowances

  • Company card with monthly allowance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Pliant and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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