Intercom
IT Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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PLPlanet
IT Support Specialist(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Onboarding and offboarding IT support for satellite imaging operations across EMEA/APAC. Proficiency in Windows, macOS, Okta, and Google Workspace required. Equity, LinkedIn Learning access, and tuition reimbursement.
Requirements
- Proficiency in Windows and macOS
- IT user support experience
- Device lifecycle management
- Videoconferencing solutions support
- Experience with Okta, Google Workspace, Slack, Zoom, Atlassian tools
- Solid knowledge of videoconferencing solutions
- Excellent troubleshooting skills
- Excellent problem-solving skills
- Excellent communication skills
- Professional working proficiency in English
- Basic understanding of Terminal/Powershell
- Curiosity about scripting (Bash/Python)
- Linux experience
- Configuring role-based access management
- Supporting remote or hybrid work environments
- Knowledge of ITIL or ITSM frameworks
Tasks
- Provide essential IT support to employees
- Execute device setups and resolve technical issues
- Ensure meeting rooms are ready for use
- Maintain smooth IT operations across EMEA/APAC regions
- Manage onboarding and offboarding processes
- Handle device lifecycle from procurement to decommissioning
- Use MDMs like Jamf and NinjaOne for device management
- Support Windows and MacOS users
- Troubleshoot hardware and software issues
- Maintain office videoconferencing solutions
- Support Polycom and Zoom Rooms
- Implement and refine IT processes
- Collaborate with the IT team for high-quality support
- Foster a collaborative and supportive team culture
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
Tools & Technologies
- Windows
- macOS
- Okta
- Google Workspace
- Slack
- Zoom
- Atlassian
- Jira
- Confluence
- Polycom
- Terminal
- Powershell
- Bash
- Python
- Linux
- ITIL
Benefits
Additional Allowances
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
Learning & Development
- Tuition Reimbursement
- LinkedIn Learning access
Competitive Pay
- Equity
Social Impact
- Volunteering Paid Time Off
Other Benefits
- Disability accommodation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Planet and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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PLPlanet
IT Support Specialist(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Onboarding and offboarding IT support for satellite imaging operations across EMEA/APAC. Proficiency in Windows, macOS, Okta, and Google Workspace required. Equity, LinkedIn Learning access, and tuition reimbursement.
Requirements
- Proficiency in Windows and macOS
- IT user support experience
- Device lifecycle management
- Videoconferencing solutions support
- Experience with Okta, Google Workspace, Slack, Zoom, Atlassian tools
- Solid knowledge of videoconferencing solutions
- Excellent troubleshooting skills
- Excellent problem-solving skills
- Excellent communication skills
- Professional working proficiency in English
- Basic understanding of Terminal/Powershell
- Curiosity about scripting (Bash/Python)
- Linux experience
- Configuring role-based access management
- Supporting remote or hybrid work environments
- Knowledge of ITIL or ITSM frameworks
Tasks
- Provide essential IT support to employees
- Execute device setups and resolve technical issues
- Ensure meeting rooms are ready for use
- Maintain smooth IT operations across EMEA/APAC regions
- Manage onboarding and offboarding processes
- Handle device lifecycle from procurement to decommissioning
- Use MDMs like Jamf and NinjaOne for device management
- Support Windows and MacOS users
- Troubleshoot hardware and software issues
- Maintain office videoconferencing solutions
- Support Polycom and Zoom Rooms
- Implement and refine IT processes
- Collaborate with the IT team for high-quality support
- Foster a collaborative and supportive team culture
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
Tools & Technologies
- Windows
- macOS
- Okta
- Google Workspace
- Slack
- Zoom
- Atlassian
- Jira
- Confluence
- Polycom
- Terminal
- Powershell
- Bash
- Python
- Linux
- ITIL
Benefits
Additional Allowances
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
Learning & Development
- Tuition Reimbursement
- LinkedIn Learning access
Competitive Pay
- Equity
Social Impact
- Volunteering Paid Time Off
Other Benefits
- Disability accommodation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Planet and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Planet
Industry
Aerospace
Description
Planet designs, builds, and operates the largest constellation of imaging satellites, delivering data for commercial, environmental, and humanitarian sectors.
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